Missing information in detailed SAR. Need help.

[te23]

I did a subject access request mainly to get my entry and exit dates, but also to get a copy of two documents that I had sent with my leave to remain visa forms, as I have misplaced them, but need for my British citizenship application requirements.

Even with the detailed SAR, they didn't provide a copy of the my documents that they must have a copy of in my case files? It's only been a few years (less than 5 years), so could it be that they have lost my records? Can I write to them about this or is it futile?

[alterhase58]

You are free to contact UKVI of course. We wouldn't know whether they lost or mislaid documents.
Could you perhaps specify what documents you are looking for and are needed for naturalisation.

[te23]

You are free to contact UKVI of course. We wouldn't know whether they lost or mislaid documents.
Could you perhaps specify what documents you are looking for and are needed for naturalisation.

The life in the UK certificate which I have lost and stamped pages from my previous passport that the stamps aren't showing clearly on anymore.

[te23]

Would the detailed SAR not include this information? Do I need to make a specific request?

[alterhase58]

The Home Office is well known to be tardy with record keeping.
Also consider that paper documents aren't necessarily scanned into their system, or incomplete. This should be better with online application, but who knows.

As far as the degree is concerned shouldn't you get an official copy from the uni anyway? And whether it's actually required, as you will have ticked the option "provided for a previous application". The in/out passport stamps aren't that critical as you don't have to prove absences as such. My take on this, others may give further thoughts on this,

[te23]

The Home Office is well known to be tardy with record keeping.
Also consider that paper documents aren't necessarily scanned into their system, or incomplete. This should be better with online application, but who knows.

As far as the degree is concerned shouldn't you get an official copy from the uni anyway? And whether it's actually required, as you will have ticked the option "provided for a previous application". The in/out passport stamps aren't that critical as you don't have to prove absences as such. My take on this, others may give further thoughts on this,

Thanks- I mean certificate for the life in the UK test, not my uni certificate. I lost that and apparently it can't be reissued.
I passed it in 2017.

[alterhase58]

Then you have no choice but take it again, it's £50 but at least you can progress your application.
Trying yo correct past Home Office records, if at all possible, could be a lengthy exercise.

[sm12]

Then you have no choice but take it again, it's £50 but at least you can progress your application.
Trying yo correct past Home Office records, if at all possible, could be a lengthy exercise.

I could be wrong because this HO FOI response is from 2016 but it might be possible to not have to take the test again:

https://www.whatdotheyknow.com/request/ ... t?unfold=1

[vinny]

Life in UK Test Certificate missing

[Frontier Mole]

Secure English Language Tests and Life in the U.K. tests results are verified against the provider databases shared with the Home Office. They are often considered as one time usage documents and once verified are not always retained.
The Home Office does not require further verification that you hold Life in the U.K. as once entered onto the system it has no expiry date.
The provider will be able to supply you details of your test if you require verification again for a future application.