Sent passport and naturalisation certificate to HMPO- Royal Mail lost it

[te23]

Sent it via Special Delivery immediately after ceremony last week. However, it never updated on the system. I'm trying everything but Royal Mail doesn't know where my parcel is.

My country of origin doesn't allow dual citizenship and so I can't get another passport.

Therefore, even if I apply for a replacement naturalisation certificate, I can't get a passport again.

How do I go about getting my first adult British passport without my current passport, since it's a required document?

[CR001]

It takes a couple of weeks for the system to update, tbey receives 100s and 100s of applications everyday to get logged and sent for processing.

Have a bit of patience.

[te23]

It takes a couple of weeks for the system to update, tbey receives 100s and 100s of applications everyday to get logged and sent for processing.

Have a bit of patience.

Hi

Thank you for replying.
I mean that the special delivery tracking has no updates. It is still saying we are expecting the item, even though it should have reached by now.

[CR001]

Wait a week or so. Post is delivered to a po box for hmpo, no one actually signs for it.

[alterhase58]

Therefore, even if I apply for a replacement naturalisation certificate, I can't get a passport again.

How do I go about getting my first adult British passport without my current passport, since it's a required document?

I trust your documents will be logged in soon by HMPO. Have you checked the HMPO online processing status?

Note however that a foreign passport is not a mandatory document, if you have one then it's normal to submit it.
You are a British citizen and your certificate is the proof - HMPO ask for foreign passports, if you have one, to check that the names used are the same as on your certificate. People do loose their passports, but a BC is normally entitled to apply for a passport.

[te23]

Therefore, even if I apply for a replacement naturalisation certificate, I can't get a passport again.

How do I go about getting my first adult British passport without my current passport, since it's a required document?

I trust your documents will be logged in soon by HMPO. Have you checked the HMPO online processing status?

Note however that a foreign passport is not a mandatory document, if you have one then it's normal to submit it.
You are a British citizen and your certificate is the proof - HMPO ask for foreign passports, if you have one, to check that the names used are the same as on your certificate. People do loose their passports, but a BC is normally entitled to apply for a passport.

Thank you.
There's no update on the processing status page so far.

[AmazonianX]

Therefore, even if I apply for a replacement naturalisation certificate, I can't get a passport again.

How do I go about getting my first adult British passport without my current passport, since it's a required document?

I trust your documents will be logged in soon by HMPO. Have you checked the HMPO online processing status?

Note however that a foreign passport is not a mandatory document, if you have one then it's normal to submit it.
You are a British citizen and your certificate is the proof - HMPO ask for foreign passports, if you have one, to check that the names used are the same as on your certificate. People do loose their passports, but a BC is normally entitled to apply for a passport.

Thank you.
There's no update on the processing status page so far.

It has to be logged as received first before any processing status change. As advised earlier ... patience, your documents most probably not lost.

[te23]

It didn't reach today either. The Passport Office tracking and the Royal Mail tracking has not changed. Getting very worried now.

[isla87]

Therefore, even if I apply for a replacement naturalisation certificate, I can't get a passport again.

How do I go about getting my first adult British passport without my current passport, since it's a required document?

I trust your documents will be logged in soon by HMPO. Have you checked the HMPO online processing status?

Note however that a foreign passport is not a mandatory document, if you have one then it's normal to submit it.
You are a British citizen and your certificate is the proof - HMPO ask for foreign passports, if you have one, to check that the names used are the same as on your certificate. People do loose their passports, but a BC is normally entitled to apply for a passport.

It's not possible to apply for a passport after naturalisation without the existing passport according to list of documents.

[meself2]

It's not possible to apply for a passport after naturalisation without the existing passport

Not necessarily.
https://www.gov.uk/government/publicati ... accessible

[alterhase58]

Let's hope the documents turn up.

There's also an HMPO policy regarding "Dual Nationals" (https://www.gov.uk/government/publicati ... ationality), and they use the words "If a customer provides a foreign passport" more than once. Nowhere does it say "must". In any case, if documents have disappeared, then a replacement certificate is required (as they want to see an original) but there should still be a copy of the passport in existence, which I would submit with a suitable explanation.

Again, fingers crossed it all works out.

[te23]

Let's hope the documents turn up.

There's also an HMPO policy regarding "Dual Nationals" (https://www.gov.uk/government/publicati ... ationality), and they use the words "If a customer provides a foreign passport" more than once. Nowhere does it say "must". In any case, if documents have disappeared, then a replacement certificate is required (as they want to see an original) but there should still be a copy of the passport in existence, which I would submit with a suitable explanation.

Again, fingers crossed it all works out.

Thank you. It's not been delivered today either.

Should I be sending my BRP back to HO considering I won't get a passport now?

[alterhase58]

Immigration BRP card and British passport are unrelated.
Perhaps holding on to it for the time being might be a good idea - currently you don't have your original national passport or your original certificate (though you have copies I hope). So BRP currently is your only officially issued ID document. I know the £1000 fine threat is concerning however you have good reason to hold on to the card, until the situation is sorted.

[te23]

Immigration BRP card and British passport are unrelated.
Perhaps holding on to it for the time being might be a good idea - currently you don't have your original national passport or your original certificate (though you have copies I hope). So BRP currently is your only officially issued ID document. I know the £1000 fine threat is concerning however you have good reason to hold on to the card, until the situation is sorted.

Thank you. Should I write to that address to explain why I'm not sending it right now?

[alterhase58]

Personally I would not contact the address given, unless/until you return the card or you respond to them if they write to you. We have quite a few threads about BRP returns but no substantiated reports about someone being fined.

[talreh20]

The same Royal Mail issue with me. I posted my two passports (one expired and one valid) and naturalisation certificate on Monday via signed for the next day by 1 pm. Still says the package left the facility and today is Thursday with no updates on Royal Mail tracking. I have read the thread for the British Passport timeline. It looks like HMPO updates their tracking portal around 5 to 10 days with 'Documents received'.

So I'll give it until next Friday for the status to be checked.

There is nothing much we can do unfortunately other than just waiting patiently. Let us know if you have heard anything back from them. I'll come back and report as well if I hear anything from either Royal Mail or HMPO.

Best wishes.

[te23]

The same Royal Mail issue with me. I posted my two passports (one expired and one valid) and naturalisation certificate on Monday via signed for the next day by 1 pm. Still says the package left the facility and today is Thursday with no updates on Royal Mail tracking. I have read the thread for the British Passport timeline. It looks like HMPO updates their tracking portal around 5 to 10 days with 'Documents received'.

So I'll give it until next Friday for the status to be checked.

There is nothing much we can do unfortunately other than just waiting patiently. Let us know if you have heard anything back from them. I'll come back and report as well if I hear anything from either Royal Mail or HMPO.

Best wishes.

Thank you. Fingers crossed. I've heard nothing so far from RM or HMPO.

[te23]

Personally I would not contact the address given, unless/until you return the card or you respond to them if they write to you. We have quite a few threads about BRP returns but no substantiated reports about someone being fined.

Thank you. I am looking at the process to get the naturalisation certificate replacement.

[talreh20]

I personally wouldn't do that as yet (unless you are certain that they have lost it). The reason is, that if HMPO gets your certificate, then that won't be valid anymore as you would have applied to replace it. They may refuse your passport application and you'll end up spending more money. You'll apply for the passport again, have to post the naturalisation certificate again, and you'll go through the same level of stress of whether Royal Mail/other postal service going to deliver it.

Perhaps give it another week if you are not a in rush. But off-course up to you.

[te23]

I personally wouldn't do that as yet (unless you are certain that they have lost it). The reason is, that if HMPO gets your certificate, then that won't be valid anymore as you would have applied to replace it. They may refuse your passport application and you'll end up spending more money. You'll apply for the passport again, have to post the naturalisation certificate again, and you'll go through the same level of stress of whether Royal Mail/other postal service going to deliver it.

Perhaps give it another week if you are not a in rush. But off-course up to you.

Thank you. Yes, you are right that it's best to wait for a few days. Just wanted to ask- have you sent back your BRP to the Home Office?

[talreh20]

No. I am not sending it back as I have kids who got their British Citizenship after I received my ILR. So that's the only document for them to prove how they became British Citizens. That's the advice I was given on this forum. Off-course I won't use my BRP to travel. I'll only keep it for any future reference although I have taken scanned copies of it but still have decided to not send it back.

[te23]

I was shocked to see that someone was fined for not returning the BRP within 5 days. post2113293.html#p2113293

[meself2]

And they never elaborated on that while still being an active member on the forum - I'm unsure why.

[talreh20]

I also found that highly unlikely that they were fined. CR-001 stated the facts and it seemed impossible that they could be fined so soon.

[CR001]

And they never elaborated on that while still being an active member on the forum - I'm unsure why.

The user is a troll, aggressive and rude.