Dear experts,
I trust you are well.
One of my friend got the skilled worked visa and for dependent visa for his wife at the same time (he was recently married). They collected their passports from Pakistan, Karachi VFS Global office on 6th October 2023.
His visa was stamped from 16 September 2023. For some reason, Home Office stamped his wife dependent visa from 16 Nov 2023, which was a 2 month delay.
He contacted Home office for this mistake, and they replied him back on 18th October (a month delay almost) to re-submit his wife passport for an early date rectification. He re-submitted his wife passport back on 19th October 2023 for it.
Since then, he is waiting and today is 04.12.2023. Emails and calls are paid service through this link which he has been trying couple of times.
https://www.gov.uk/contact-ukvi-inside- ... se/english
Home office replied him back on 30.11.2023 to wait for 15 more days as they escalated the case further up. He came to UK without his wife, to start his job. However, still his wife visa case is pending and waiting for her passport to collect.
Now, my question is, what he can do to expedite his case. Are there any other support email address or contact number where he can email / call? The delay is really not helping for being a newly wed couple.
And also once we get to the bottom, can we file any compensation for this silly mistake?
Please if you can guide. Many thanks in advance.
Kind regards,
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