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Hi @aaj2111 please can you let me know what was the process to get this resolved and how long the process took?aaj2111 wrote: ↑Thu Feb 01, 2024 11:17 amHi guruvij,
I got this resolved. Just used 'report a problem' option on https://www.gov.uk/biometric-residence- ... rt-problem and they responded.
the user hasn't logged in since 1st February. Please do not tag onto older topics. Either follow the advice or start your own topic with your circumstances please.