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by contorted_svy » Sun Dec 10, 2023 2:58 pm
It seems you sent them what they asked. I would have declared the effective date you started living at the first address rather than the 1-Sept-2018 as that is not when you moved in to that address. Maybe some other member has advice if it is wise to email them a third time. They explicitly said not to send bank statements, bills or letters, so don't send that.
If the information you sent is correct, you've done everything you need to do. They will keep working on your application and give you an outcome in due course, the current standard processing times are six months.
All advice comes from personal research and experience and should not be regarded as professional opinion.