your skilled worker application raises exceptionally complex issues

[Kman12]

I applied for a skilled worker visa (from inside the UK, now I'm on a dependent Skill worker Visa) on 15/12/2023 and I received an email on 03/01/2024 from the UK Decision Making Team saying;

"Although we would normally decide your application within 8 weeks from the date that your biometrics were enrolled, unfortunately this is not going to be possible in your case.

This is because your application raises exceptionally complex issues, and we require further time to consider your case thoroughly and reach a decision".

Has anyone faced this issue before? I am a bit concerned.
I checked with the employer they haven't received any email; they paid skill surcharge with COS.
Thank you

Timeline:
Application: 15/12/2023 (used IDCheck app for BIO)
Update on your application: 31/12/2023 (will get a decision in 8 weeks)
Application Update: 03/01/2024 (your application raises exceptionally complex issues)
Now Waiting

[Frontier Mole]

What industry is your new role in? If it is in the care sector then it may suggest your Sponsor is subject to investigation.

Is there a particular reason you are applying for the visa as there is no real need to do if you are currently have the right to work?

[Kman12]

Currently, I am dependent on a skilled worker visa, my wife is the main applicant at the moment working in the health and care sector.

I am an engineer and my employer is sponsoring me for a skilled worker visa, that's the reason for switching.

[Frontier Mole]

So there is no need to actually get sponsorship. Unless your wife is likely to lose her job or her sponsor is one of the hundreds of companies in the sector losing their licenses for non genuine vacancies.

Has your wife’s sponsor been suspended or revoked? If so, your application is going to treated as suspicious and will be subject to additional checks. People do not generally want to jump from a dependent visa to their own SWV without some good reason.

[Kman12]

My wife is working full-time, nothing like that with her company so far yet.

The reason is that my wife works in domiciliary care, very hectic schedule making her stressed out with her work schedule and bad company management (unplanned shifts come at any time, no planned routines, rude behaviors from line managers, and all).

Can't plan further family and others in that stressed environment. No work-life balance.

My job is okay, I enjoy what I do. So This will load off our mental stress overall.

[Frontier Mole]

Totally see where you are coming from on working in domiciliary care. At least she is getting working hours unlike 1000’s of migrant caregivers that are not.

Have you checked the Sponsor register to make sure her sponsor is listed? If not that means they are suspended or even revoked. If they are on the register that does not mean they not under investigation or waiting for the outcome of a compliance visit.There are 100’s of care companies subject to compliance actions currently. I hope her sponsor is not one of those.

You can understand perhaps why the Home Office might be taking longer to process your claim based on the above.

Hopefully your application will progress sooner rather than later. It is always a waiting game with the Home Office.

Good luck

[Kman12]

Just check in the database; my wife's sponsor employer holds a 'Worker (A (SME+))' type and rating for skilled worker application.

Maybe that could be the reason of delay. This means it's not a very common email people get from the Visa office.
Hopefully get the result soon.

I checked with my employer, they haven't received any email from the visa office in regards to my application, they have paid a £5K immigration skill surcharge with COS.

[Kman12]

Did anyone receive a similar email recently about how long it takes to get the visa?

[Frontier Mole]

A timescale is not usually given, once a case is deemed complex. Sometimes it will state something like we aim to make a decision in X weeks. In the majority of cases it does not state any timescale.

[Kman12]

I applied for a skilled worker visa (from inside the UK, now I'm on a dependent Skill worker Visa) on 15/12/2023 and I received an email on 03/01/2024 from the UK Decision Making Team saying;

"Although we would normally decide your application within 8 weeks from the date that your biometrics were enrolled, unfortunately this is not going to be possible in your case.

This is because your application raises exceptionally complex issues, and we require further time to consider your case thoroughly and reach a decision".

Has anyone faced this issue before? I am a bit concerned.
I checked with the employer they haven't received any email; they paid skill surcharge with COS.
Thank you

Timeline:
Application: 15/12/2023 (used IDCheck app for BIO)
Update on your application: 31/12/2023 (will get a decision in 8 weeks)
Application Update: 03/01/2024 (your application raises exceptionally complex issues)
Now Waiting

Still waiting; no update yet!

[Kman12]

Is there anything I can do in this situation, my standard 8 weeks is completed today.

like, request to escalate or something else? how do I do that, please guide me.

[lolo2]

The eight weeks decision-time doesn't apply to your application unfortunately. UKVI already informed about this in the email on 03/01/2024.

"Although we would normally decide your application within 8 weeks from the date that your biometrics were enrolled, unfortunately this is not going to be possible in your case.

This is because your application raises exceptionally complex issues, and we require further time to consider your case thoroughly and reach a decision".

Nobody knows what sort of "exceptionally complex issues" your application has raised. You can contact UKVI if you wish but this will not make any change or speed up the process, and likely will give you the same response from the beginning. The general advice at this stage is to wait.

[Kman12]

I am waiting but there is no guidance on how process go on the case; is there any way to find anything?

or just wait?

[Circle2011]

Hi,

Have you received the decision ? If yes, could you please share the timeline.
Also, let me know if you took any additional steps.


Thanks,

[Circle2011]

I am waiting but there is no guidance on how process go on the case; is there any way to find anything?

or just wait?

Hi,

Have you received the decision ?

[Kman12]

No, still waiting for a decision; almost 11 weeks from filing the visa file.
and more than 8 weeks from the complex issue email.

[Kman12]

have you received the same email, when? when did you file the visa?
what visa you are and which one changing to?

Hi,

Have you received the decision ? If yes, could you please share the timeline.
Also, let me know if you took any additional steps.


Thanks,

[Circle2011]

Skilled worker. Applied on 22nd Jan inside uk. Received 'Complex issues' email on 23 Feb.
Did you try to escalate the issue since 8 weeks are passed.?

have you received the same email, when? when did you file the visa?
what visa you are and which one changing to?

Hi,

Have you received the decision ? If yes, could you please share the timeline.
Also, let me know if you took any additional steps.


Thanks,

[Kman12]

No I am just waiting only, How to do that please guide me!

[Kman12]

Has anyone with a similar case situation received any updates?

[gbgmoon]

Received same email today.

[Kman12]

what visa do you currently have and; standard or priority?

[aaronmaoeric]

No I am just waiting only, How to do that please guide me!

Hi, did you raise complaint to HO for not receiving and update?

[gbgmoon]

what visa do you currently have and; standard or priority?

graduate visa. standard. So I wondering whether sponsor's problem instead of mine.

[Kman12]

No, not yet. should I need to email to complaints@homeoffice.gov.uk explaining my case?

No I am just waiting only, How to do that please guide me!

Hi, did you raise complaint to HO for not receiving and update?