eVisa setup issue

[spiderblob]

Hi

I received the email to setup my eVisa, I have created the account and verified contact details. I believe I should now receive an email with the ID app link and instruction to verify my ID, etc - but I have received nothing and when I log into the eVisa account is shows nothing (just an empty 'Form' page saying I have no recent applications).

Am I correct is assuming I should have received an email at this point?

What should I do now to complete the account setup?

(I have checked my spam folder - definitely no email received.)

Thanks for any pointers.

[zxyzhgp]

I remember you got the verification link after the scan of your document

The document you use for your evisa account has to be the same as the scanned document

[spiderblob]

Yes, thanks. But I am not getting any email for the ID App so not able to scan any document yet. Can you confirm I am correct in that I should get an email after I have verified email and phone number, thanks.

[pray4all]

I also have the same issue. did you receive anything?

[zxyzhgp]

In your account, you should be able to see a QR code which you can scan to start ID check on your phone

[spiderblob]

Thanks.
No QR code, email or anything - it is just blank after the contact details are verified.
However, I started again but used my passport rather than my BRP to setup the account and this time it did go all the way through.
Seems it's just the usual bad software on the Gov site and does not always work properly.
Thanks all for your comments.