The evidence I have pieced together suggests that they refresh the status once every 2 hours or so.
So that's what I do. Check every 2 hours LOL.
ESC
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The evidence I have pieced together suggests that they refresh the status once every 2 hours or so.
Any movement on your application yet? I'll check again tonight but this morning ours was still on Processing.User20123 wrote: ↑Thu Sep 26, 2024 8:35 amThe worst part is that the tracker won't update anymore. Maybe you should call them and ask what's going on with your application?Helen1964 wrote: ↑Thu Sep 26, 2024 5:53 amNope, nothing. The estimated issue date is today and it’s still stuck on Processing.
They haven’t indicated they need more documents. Or that there’s a problem with the photo. But I don’t think they’ve contacted our witness because he said he would let me know when he heard from them. Perhaps they haven’t even looked at the application yet.
Requested the passport to be posted back on Thursday, and it arrived today (Friday) together with all my other documentation I submitted to them, so they were quite quick with that, at least.
Yes, and its not good. They have asked me for another document. Like literally 2 months later. I have sent them that and now hoping they process everything quickly.Helen1964 wrote: ↑Fri Sep 27, 2024 4:11 pmAny movement on your application yet? I'll check again tonight but this morning ours was still on Processing.User20123 wrote: ↑Thu Sep 26, 2024 8:35 amThe worst part is that the tracker won't update anymore. Maybe you should call them and ask what's going on with your application?Helen1964 wrote: ↑Thu Sep 26, 2024 5:53 amNope, nothing. The estimated issue date is today and it’s still stuck on Processing.
They haven’t indicated they need more documents. Or that there’s a problem with the photo. But I don’t think they’ve contacted our witness because he said he would let me know when he heard from them. Perhaps they haven’t even looked at the application yet.
No emails requesting further documents.
Thank you. Changed to Processing on 23rd and printed and dispatched on 27th.abhishek8720 wrote: ↑Mon Sep 30, 2024 11:36 amCongratulations mate! When did the status change from processing to printing for your wife?
Congratulations ! May I ask how would they return the original supporting documents ? Is it still via registered post/express mail and do you get a tracking number for that ?keithmcmxc wrote: ↑Mon Sep 30, 2024 9:49 pmPassport application timeline:
22 Aug 2024 - We have received your application. You must submit your supporting documents to proceed with the application.
28 Aug 2024 - Processing application. We have received your supporting documents. We are now verifying these documents.
15 Sep 2024 - Processing application. Your application is being processed.
24 Sep 2024 - Your Passport Book is being printed. Any\all documents submitted will be returned separately.
25 Sep 2024 - Your Passport Card is being printed.
25 Sep 2024 - Passport Book dispatched.
25 Sep 2024 - Passport Card dispatched.
26 Sep 2024 - Passport Book and Card received.
30 Sep 2024 - Supporting documents received (submitted original naturalisation certificate, passport and birth certificate)
My journey has ended. I am beyond grateful to all the contributors and moderators in this forum. This forum has been really helpful since day 1. Go raibh maith agat!
It is tracked mail, but you don't get a tracking number given to you IIRC - they just arrive. Passpott Office has it, though, in case they get lost/etc.
Anyone knows?Helen1964 wrote: ↑Fri Sep 27, 2024 12:49 pmHas anyone been asked for additional documents AFTER their estimated issue date?
Ours has come and gone. We’re still stuck on Processing but have had no email to indicate there’s a problem. I did chat with a customer service agent yesterday and he said he would ask the team to speed things up.
Wait a sec! They asked for an id after they sent it to printing? That's pretty messed up!
Sorry to hear this! I can only imagine how frustrated you must be. The DFA passport application assessors could sure use some guidance around consistency. I am considering dropping in a complaint after my application is completed.
I actually did not receive a tracking number for the supporting documents. I received it via express mail.kzz wrote: ↑Tue Oct 01, 2024 7:25 amCongratulations ! May I ask how would they return the original supporting documents ? Is it still via registered post/express mail and do you get a tracking number for that ?keithmcmxc wrote: ↑Mon Sep 30, 2024 9:49 pmPassport application timeline:
22 Aug 2024 - We have received your application. You must submit your supporting documents to proceed with the application.
28 Aug 2024 - Processing application. We have received your supporting documents. We are now verifying these documents.
15 Sep 2024 - Processing application. Your application is being processed.
24 Sep 2024 - Your Passport Book is being printed. Any\all documents submitted will be returned separately.
25 Sep 2024 - Your Passport Card is being printed.
25 Sep 2024 - Passport Book dispatched.
25 Sep 2024 - Passport Card dispatched.
26 Sep 2024 - Passport Book and Card received.
30 Sep 2024 - Supporting documents received (submitted original naturalisation certificate, passport and birth certificate)
My journey has ended. I am beyond grateful to all the contributors and moderators in this forum. This forum has been really helpful since day 1. Go raibh maith agat!