hi quite eager,
i have not claimed any points for specialist level exp.
"5 years work experience in a graduate level job" - in this section i claimed 25 points.
the ref. letter is on my company letter head to be signed by your manager or any other higher authority... and should include
your name/empl number/start , end date/your designation/
detailed job resp. ( in my case i included elaborate and used good key words which demonstrates my capabilities, and you can add some more from your CV too
i composed the data and got it signed.
i suggest the same in ur case too, becoz mgmt wrote only 2,3 lines about my experience........which may not be valid/approved by homeoffice.....
also for my satisfaction entered some keywords like "this job requires graduate level exp and hhigh level of knowledge .... blah blah and a few appraisal words........
last but not the least it should have the land line number of the person who is signing.
hope this helps. ofcourse everyone has there own style of composing.....
ultimately HO has to approve. thats it.