Quote:
Quote:
Salaam to all
I have send a letter of complaint about the delay in issuing visas after winning an appeal, to a number of departmentss. Here is a copy of the letter
Quote:
Head of UK Visa Customer Services
Visa Services Directorate
International Group UKBA
c/o Lunar House
40 Wellesley Road
Croydon
CR9 2BY
Dear Sir
Re: Time delay for visa being granted after Appeal Hearing – Pakistan
I am one of a number of Moderators on a web based forum site called Immigrationboards.com. This is a well known web board where qualified Immigration advisors give free advice on immigration related matters. There also people who share their experience of this subject with others to help them along.
I specialize in Spouse applications from Pakistan, and I have noticed recently that we have been getting a lot of enquiries from applicants in Pakistan who were refused entry clearance, but on appeal at the AIT won their case.
However they constantly complain about the length of time it takes the visa to be stamped in their passport. From the number of enquiries we had had, I would say the average wait is nearly 5 months after the Adjudicator has made his decision.
What I and these people would like to know why is there such a long delay with Pakistani only applicants.
I have known people whose marriages have broken up over this and have caused considerable stress and worry to applicants their spouses and families because of the delay.
These people have contacted FedEx and the BHC in Islamabad/Abu Dhabi and London by post, email. Mp, telephone and personal call at these offices but most don’t even receive a reply. They get moved from pillar to post and go round in circles.
Whilst I appreciate that Pakistan is a busy post in respect of these matters, but to wait in excess of 10/11 months ( after having waited nearly 6 months just to get an appeal hearing ) to get your visa stamped in their passport is in mine and their opinion very unfair. It would be nice if a good and valid explanation can be given for these delays, but that doesn’t even happen.
I would therefore grateful if you can investigate this matter and let me know the reasons. I accept their might be genuine reasons for these delay, in which case that is fine, we can then inform people of this and assure them that everything is being done as fast as possible to resolve this these issues.
I look forward to hearing from you in due course
Here is a reply that I recieved
Quote:
Dear Mr Khan
I have read your email and apologise the response you received from the visa section was not the appropriate response.
We are an extremely busy section but I will do my very best to respond to your specific question some time next week once I have spoken with my manager.
Kind regards
Nazmeen Kauser
UKHUB Pakistan
I will keep people informed once I get to hear anything more
---------------------------------------------------------------------------------
Here is a response that I have received from the Appeal Team based in
Abu Dhabi on 13/10/09
Dear Sir/Madam,
Thank you for yor email.
Unfortunately we are unable to answer your enquires because we need further personal details such as full name, date of birth, passport number or application reference number.
Appeals Team
British Embassy, Abu Dhabi
Quote:
This is my response back to them
Thank you for your respond to my email.
The gist of the complaints we get on the website forum is that people
have done what you have requested, but are still awaiting for a reply,
some weeks later.
If you were supplied with the above information, will you be in a
position to say how long it will be when the applicant is issued with
the visa.
Thanks and I look forward to hearing from you.
Ayub Khan
The email address is
appeals.abudhabi@fco.gov.uk
So if some of you are waiting to hear, try contacting them at this email address and supply them with the information and see what they say. Please post back on here if any of you recieve a response
Thanks