Hi
Might seem like a straightforward question but, ive been having problems.
Rang up the number on the UK BA website only to be told that I would not be able to make an appointment without a reference number which I was told should have been provided by the Home Office, eh? I initially tried to book online so the only ref number i had was that one.
The operator advised me that the HO should have written a letter re renewing visa with said ref number/id.
He then advised me to ring the immigration enquiry bureau (cant get through after numerous attempts) to enquire about this.
Can anyone please advise what is the normal procedure for booking an ILR appointment? We are interested in the Premium service.
Many thanks for any advice or help.
Mrs H
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