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We had to enclose a couple of printed statements as well. Most of our statements were originals, posted to us by Lloyds. But our statements only come every quarter, so we have to get printed statements signed and stamped by Lloyds to take us up to our application date. These were accepted fine, as the bank has confirmed that the statements are true and correct by stamping them.RCAM037 wrote: I have a Lloyds Gold account and I have been having untold amounts of trouble getting them to send out bank statements I am missing, so I have printed the missing ones and had them stamped by the bank (they have the bank logo and all other requirements).
RCAM037
RCAM037 wrote:Apologies if this I have missed this but i have been searching the boards for weeks and have found nothing.
I am concerned about the follwoig wording in the guidence:
For the purposes of this guidance an online bank account is one that operates solely over the internet and sends their bank statements to their customers electronically (for example over the internet or via email).
I have a Lloyds Gold account and I have been having untold amounts of trouble getting them to send out bank statements I am missing, so I have printed the missing ones and had them stamped by the bank (they have the bank logo and all other requirements).
HOWEVER my account does not operate soley over the internet and that will be obvious to the case worker as some of my bank statemetns are originals that have obviously been posted to me.
Is this accepted?? I asked for a letter as was told in no uncertain terms that Lloyds do not do this. I have now seen that other people have obtained this from lloyds, but it is too late for me to try to request this again as I am overseas for work untill Friday night of the 28th and my appt is FIRST thing on the Tuesday (monday is a bank holiday).
Can anyone confrim that these will be accpeted despite not being an online account? There are quite a few of them (about 15) over the one year I am providing and some are withing the maintenance requirement period.
Many, many thanks in advance for your experience and advice!
RCAM037