My partners Unmarried Partners (Settlement) Visa expires on 23 July (ten days away). She passed the Life in the UK test and filled out the application form at the beginning of this month. All supporting documents are complete and in order with the exception of her Barclays Bank statement which was applied for two weeks ago. Barclays say they are not obliged to provide a statement and will only give her a cash point printout. This is not accepted as a legal document by the Border Agency. We have tried every possible tactic to get the statement from Barclays and called all their help lines to no avail. I see from Internet web sites that Barclays have a dreadful reputation for this sort of thing and that one customer only got a statement of his account six months after asking for it and chasing it continually.
What can we do? Even a Visa extension requires the bank statement so that is not an option either. Would the Border Agency be sympathetic if we supplied the printout that we were given together with a covering letter? I think not.
Any suggestions would be appreciated as we are now desperate as time is almost up.
bean
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