I am still living a nightmare, Uk embassy post my paper January 19, TODAY is 31 and i don not have them back. Uk embassy in NY post them without declare to customs that there is only papers. Customs call me to ask me to declare what is inside the parcel, but i didnt post the parcel so i can not sign what is inside (of course i have an idea that what is inside) and they charge me a penalty of $135. So i wrote to uk border and they answer :
Dear Applicant,
Thank you for contacting WorldBridge Service, The UK Border Agency's Commercial Partner. We appreciate your patience regarding the response to your enquiry, as WorldBridge strives to provide the most accurate responses to all enquiries. Below you will find the response to that enquiry.
WorldBridge Service has contacted the visa section on your behalf and received the following response that they are looking into this issue. FedEx should not require any further funds as postage was paid by you prior to it being shipped. They have called FedEx who state that they require commercial paperwork from you. FedEx do not require any further funds and you should not pay any further charges. You need to contact your local FedEx office to complete the paperwork they require and no funds need to be paid.
I phone the consulate here in Ecuador and they say that they can not help me , and to contact to the embassy in NY.
So FEDEX blame the UK embassy and adviced me to declare the parcel like "only documents" and pay the penalty. So i wrote back the UK border and explaint that i am waiting for my documents and that there is my appeal papers, and that i only have 28 day to answer, so my question is 28 day from the moment that i recived the mail or 28 days from the day i recived the parcel ?
and they wrote back :
Dear Sir or Madam,
Thank you for contacting WorldBridge Service, The UK Border Agency’s Commercial Partner. Below you will find the response to your enquiry.
Due to the nature of your request it has been escalated in order to provide you with a complete response.
Please be informed that we understand the importance of your issue and we strive to respond to it as quickly and thoroughly as possible.
Please note that you will not be able to respond to this email. If you have additional questions submit a new enquiry via email free of charge by visiting the WorldBridge website at
www.worldbridgeservice.com.
When submitting a new enquiry, please reference the case number from this particular email to ensure thorough processing. Note the case number can be found in the subject line of this email, E.g.: Reply from WorldBridge Service for Case Number :00000xxx.
Thank you again for contacting WorldBridge.
Yours sincerely,
WorldBridge Service
Well i will wait today for an answer from Worldbridge or customs .