Hope I can make this brief! My visa expired on 15th April. I paid for and submitted the online application on 5th April. I have just received a letter stating that my application is invalid due to paying the incorrect amount and that a fresh application must be made. I paid the amount due on 5th April, and it was taken from my account on the same day. The supporting documents were posted on 18th April (I think, still have receipt somewhere), as I did not have a document checklist until the online application was submitted and had to order bank statements which took two weeks to arrive.
What do I do now? Submit a second application and pay a second time? I suppose I am now technically overstaying, eek! Where do I stand on a refund of my original payment? As a new mum on maternity leave, it's a lot of money to simply kiss goodbye without a fight. I don't see how it can be considered invalid if I paid the only amount available to select on the day... I phoned the help line couldn't get any sense out of them as to who to speak to about this, and of course the letter didn't give me anything except the ukba home page for contact info. Thanks!
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