Extract from UKBA website regarding 2 methods:
"Arrangements at Croydon public enquiry office
Every case submitted by a representative at Croydon should include an official letter from your firm. This letter must include the firm's official letterhead and be dated and signed. It must also include the applicant's name, nationality and date of birth, and the type of application that is being submitted. A signed letter of authorisation from the applicant must also be included.
Please arrive with photocopies of the supporting documentation for all applications. This will help our caseworkers to consider cases more quickly. Please ensure that the original documents are also included with the application, so that they can be compared with the photocopies. Photocopies do not need to be notarised or certified by a solicitor.
To reduce initial submission delays, please submit bankers' drafts as payment for applications as much as possible.
On your allocated day, you will be allowed into Lunar House (which houses Croydon public enquiry office) between 07:30 and 09:00 to submit your clients' applications. If you enter the building after 09:00 without prior notification, your clients' applications will not be dealt with on the same day.
Alternatively, you can submit and pay for your clients' applications by 14:00 on the day before your allocated day. This will enable our caseworkers to start considering the applications first thing in the morning. Applications submitted a day early should be ready for collection within 24 hours of submission."
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