aweeshoe wrote:We had that problem too, the HMRC need to ask the DWP for a nino interview, it's the DWP nino delivery office that issue the nino and verify I.D. The DWP will refuse to issue a nino for benefit/entitlement purposes and the HMRC should then generate a nono number begining with 00. I would suggest that you ask your M.P. to contact them on your behalf as the HMRC must reply to them within 2 weeks and it takes you further up than the so called help desk. I shall contact my M.P. Fiona O'Donnell again on this matter as she had written to the Treasury to stop this happening to others. Good Luck and please let me know the result.
I went one stage further and appealed
I only have a couple of days as the appeals tribunal want to throw out the case without it being heard.
Facts
We attended NINO interview with DWP ( have receipted evidence ) informed DWP office that my partner was subject to immigration control and produced letter from Borders agency acknowledging that, we produced forms of ID , DWP where not interested they only wanted to see a passport which we explained was with the Borders Agency for visa renewal. also explaining the point that John has raised earlier in this post that legislation had change and now it was not a requirement to have a NINO (as subject to immigration control) they had no knowledge of rule change and just said take that up with HMRC .
DWP, then went on to inform HMRC that no appointment had been attended, hence HMRC refused Tax credits claim
In the intervening period I contacted HMRC requesting information as to why the application was taking so long to process, in that call they informed me that it was being declined because no NINO had been granted by DWP and that they had received notification to that effect that no interview was attended.
I have a transcript of that call sent by HMRC Preston and have my own recording of conversation with their knowledge and consent in that I state that my partners is subject to Immigration control but it was my understanding that it was not a requirement to make a joint claim for working tax credits to have a NiNO is one of the parties was subject to Immigration control
HMRC office said they would refer this to head office and come back to me, about this, it did not happen then some days later I received a rejection letter not upholding my/our claim “ from the information you have given us we cannot find a record for one of the adults named on your claimâ€