Hi everyone
I have checked my passport progress online and got an email that my interview invitation letter has been sent today. I read somewhere on this forum that you do not need to wait for the letter to book the interview, just phone IPS to get a reference number and you're good to book your interview. Now, I phoned IPS, the lady said no, you have to wait for the letter. So I asked if she can give me the reference number, she said no. I asked if this is a new thing because in the past it was different. Oh, yes, we had a change of policy recently, bla bla bla! Don't get me wrong, she was nice and all. Just wondering whether anyone maybe might have had a bit more luck than me and got a different answer? Thank you all for all the valuable information here, I wouldn't be without it.