Based on what I read, this is really unfortunate.
CWs are generally trained to read income documents. Pay slip is just one form of them. It does not really matter whether the accountant does a PAYE/NIC quarterly and issues payslips on a monthly or quarterly basis. As long as you can demonstrate the income is channelled into your
own bank account using bank statements - that should be fine.
I would suggest you visit Home Office complaint section and initiate a complaint process. link is here:
http://www.homeoffice.gov.uk/complaints/
You should make electronic copies of all the documents you took on the day of appointment, and produce a letter in writing that describes the unacceptable standard of service that you think lead and resulted in rejection of your appointment. This will help them analyse and study the case. Usually you will get a response in 4 weeks time.
destiniation_london wrote:I'm totally distressed, I had my PEO appointment with Solihull at 9 ..arrived sharp 8.30....the CW was a middle aged lady who apparently didn't seem to had a nice christmas...
She didn't ask me any documents except form and passport for atleast 10 minutes and kept on writing something in her paper...
Later she asked me for my payslips and statements and since i also have earnings as limited company director..she asked me for vocuhers and accountant letter...
As my accountant runs payroll quaterly but I get paid on a monthtly basis, a fact which was clearly mentioned in accoutnant letter along with the breakdown...but she completely igonred the letter and kept saying that if you are paid montly then you need to have monthly payslips..
I tried to convince her but she just wouldn;t listen... i also asked to ignore the payslips and just use my dividend and am sure i'd still qualify...but she just ignored it and said either i need to apply fresh at croydon or by post...
I tried to explain to her a lot but she just snapped...she was very very rude...
Am in distress guys, am writing this on my way back from solihull...any advise please...do you think I can just use my dividend vouchers and ignore payslips of limited company totally if that creates a problem...