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Moderators: Casa, John, ChetanOjha, archigabe, CR001, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix
We called them, but their immediately answer was "we can not help you because your application wasn't made 6 month ago, you have to wait until that before we can help you"EUsmileWEallsmile wrote:You could try a letter (post it recorded delivery). Your residence certificate at least must be issued inmediatamente!
Well. I call again to 0151 672 5626 ( Opt1, then 2) and after waiting for 20 minutes the telephonist told me again they can not check anything because they don't have any kind of application for it as I applied by post.Obie wrote:I agree that the statement by the telephonist is far from accurate.
The Registration Certificate issued to EU citizens should be issued immediately.
You are an EU national and not non-EU national. The six month business of for non-EU national residence card applications. The immediately is written in the regulations.walterlTrapa wrote:We called them, but their immediately answer was "we can not help you because your application wasn't made 6 month ago, you have to wait until that before we can help you"EUsmileWEallsmile wrote:You could try a letter (post it recorded delivery). Your residence certificate at least must be issued inmediatamente!
:(
I don't think you will get satisfaction by phone. People on the other end either don't understand or don't want to help.walterlTrapa wrote:Well. I call again to 0151 672 5626 ( Opt1, then 2) and after waiting for 20 minutes the telephonist told me again they can not check anything because they don't have any kind of application for it as I applied by post.Obie wrote:I agree that the statement by the telephonist is far from accurate.
The Registration Certificate issued to EU citizens should be issued immediately.
Am I calling to the right number? Because I think I called to the Central HO.
Regards,
David
Thank you very much.EUsmileWEallsmile wrote:I don't think you will get satisfaction by phone. People on the other end either don't understand or don't want to help.walterlTrapa wrote:Well. I call again to 0151 672 5626 ( Opt1, then 2) and after waiting for 20 minutes the telephonist told me again they can not check anything because they don't have any kind of application for it as I applied by post.Obie wrote:I agree that the statement by the telephonist is far from accurate.
The Registration Certificate issued to EU citizens should be issued immediately.
Am I calling to the right number? Because I think I called to the Central HO.
Regards,
David
Well I think it was just luck. The mails are coming from @homeoffice.gsi.gov.uk so I think at the end are the same...walterlTrapa wrote:I did something stupid.
I used (I think) an old email address: LiverpoolEuro.PassportReturns@homeoffice.gsi.gov.uk
instead of:
LiverpoolEuro.PassportReturns@ukba.gsi.gov.uk
In the first one no one answer, in the second one after 5 min of my first mail I received my first answer. (still they are asking me for more question about my personal detail, one email per question).
Keep at it until you get satisfaction.walterlTrapa wrote:After asking me in one mail for my Royal Mail Track number and for my DOB in another mail (10 min between them)... They never answer again.... hahahaha I am laughing because I am a happy person and I don't want to cry XD
We will see what happen tomorrow....
Liverpool is not dealing with A2 nationals. Sheffield does.walterlTrapa wrote:Omg!!..
A new answer from <LiverpoolEuro.PassportReturns@homeoffice.gsi.gov.uk>
"Your application is not with our department. It is in Sheffield. Therefore, I have forwarded your email to that department."
What? Why? I don't understand anything.
Any clue?
I need the COA for my girlfriend (unmarried partner)Directive/2004/38/EC wrote:They are required to issue the COA immediately.
Do you need the COA for anything?
I am applying for EEA1 and added my girlfriend as unmarried partner.Directive/2004/38/EC wrote:Your girlfriend is applying for an RC. Does she need the COA to prove she can work?
thank you very much.Directive/2004/38/EC wrote:An unmarried partner COA will not allow her to work, then I guess the urgency is not so high. But not matter what UKBA should issue the COA immediately.
I would suggest you complain here: http://www.ukba.homeoffice.gov.uk/about ... complaint/ Point out that by law they are required to issue the COA immediately.
You should also contact your MP and ask them to take it up with UKBA.
Yep but the A2 is handle by Sheffield and they said I have to wait now 2 months for thatJambo wrote:CoA is normally only issued to a non EEA national while their application is being considered. EEA national just get the Registration Certificate as soon as possible. As the partner is A2 national, she should get a Registration Certificate as soon as the HO examine their durable relationship.
Complain as suggested. They should issue it immediately (that's the wording in the directive). It should also be handled by Liverpool as you are EEA national and not in Sheffield.