plz help

[ahmed84]

hi, i have applied for psw visa on 31st of march and it was received by HO on 2nd of april.my account was debited by application fees on 24th april.
before i apply, i made a coppy of my bank statement from my local library.today i went over there and the receptionist lady pass me a original page of my statement, which was left inside the photo copy machine.
now i am sure that ,the statement i have submitted is missing a page. although i have more then £800 in my account till now.
could anyone give an advise what to do or how to contact with HO regarding this situation.
thank you.

[derlin]

hi, i have applied for psw visa on 31st of march and it was received by HO on 2nd of april.my account was debited by application fees on 24th april.
before i apply, i made a coppy of my bank statement from my local library.today i went over there and the receptionist lady pass me a original page of my statement, which was left inside the photo copy machine.
now i am sure that ,the statement i have submitted is missing a page. although i have more then £800 in my account till now.
could anyone give an advise what to do or how to contact with HO regarding this situation.
thank you.

Simply write to the UKBA, attached the missing original page. Ensure you identify the application case reference number in your letter. Your application case number is normally stated in the UKBA letter's confirmation of receipt of application.

[ahmed84]

Simply write to the UKBA, attached the missing original page. Ensure you identify the application case reference number in your letter. Your application case number is normally stated in the UKBA letter's confirmation of receipt of application.[/quote]
thank you for your reply. i haven't received my acknowledgement letter yet.i will post it as soon as i receive.

[htc_123]

Simply write to the UKBA, attached the missing original page. Ensure you identify the application case reference number in your letter. Your application case number is normally stated in the UKBA letter's confirmation of receipt of application.

thank you for your reply. i haven't received my acknowledgement letter yet.i will post it as soon as i receive.[/quote]

You may not get an acknowledgment letter as some people don't,call UKBA tell them your situation and ask what you should do.

[Shreyasx01]

Amazingly I am in the same situation lol!

I had called up the UKBA, they said I should wait for the acknowledgement letter and send the missing statement with a cover letter quoting the reference number so that they can identify your application. They also said that they cannot do anything unless you get the acknowledgement letter because the case number is only mentioned on that. So the acknowledgement letter is vital to your application as you need to send the missing statement. You should get it I guess, all of my friends who applied for a PSW got it, but fingers crossed anyway

[bobobo]

that doesnt sound right, if your application is in the system they should have a reference number, they are just being lazy. Call them again and say you need to sedn some information and cant wait for the ack letter hence need the ref number from them over the phone. They might ask your for the Royal Mail SD ref if you have one.

Amazingly I am in the same situation lol!

I had called up the UKBA, they said I should wait for the acknowledgement letter and send the missing statement with a cover letter quoting the reference number so that they can identify your application. They also said that they cannot do anything unless you get the acknowledgement letter because the case number is only mentioned on that. So the acknowledgement letter is vital to your application as you need to send the missing statement. You should get it I guess, all of my friends who applied for a PSW got it, but fingers crossed anyway

[Greenie]

that doesnt sound right, if your application is in the system they should have a reference number, they are just being lazy. Call them again and say you need to sedn some information and cant wait for the ack letter hence need the ref number from them over the phone. They might ask your for the Royal Mail SD ref if you have one.

Amazingly I am in the same situation lol!

I had called up the UKBA, they said I should wait for the acknowledgement letter and send the missing statement with a cover letter quoting the reference number so that they can identify your application. They also said that they cannot do anything unless you get the acknowledgement letter because the case number is only mentioned on that. So the acknowledgement letter is vital to your application as you need to send the missing statement. You should get it I guess, all of my friends who applied for a PSW got it, but fingers crossed anyway

it is right - if they haven't raise the ack letter yet there is probably not a ref number. The application won't even be considered until the applicant has given biometrics so it's fine to just wait until the ack letter is received

[ahmed84]

that doesnt sound right, if your application is in the system they should have a reference number, they are just being lazy. Call them again and say you need to sedn some information and cant wait for the ack letter hence need the ref number from them over the phone. They might ask your for the Royal Mail SD ref if you have one.

Amazingly I am in the same situation lol!

I had called up the UKBA, they said I should wait for the acknowledgement letter and send the missing statement with a cover letter quoting the reference number so that they can identify your application. They also said that they cannot do anything unless you get the acknowledgement letter because the case number is only mentioned on that. So the acknowledgement letter is vital to your application as you need to send the missing statement. You should get it I guess, all of my friends who applied for a PSW got it, but fingers crossed anyway

it is right - if they haven't raise the ack letter yet there is probably not a ref number. The application won't even be considered until the applicant has given biometrics so it's fine to just wait until the ack letter is received

i would like to take this opportunity to thank everyone who is giving me all those valuable advise regarding my query.
i have received my acknowledgement letter today with PBS ref no.i would like to know shell i use the changes of circumstance form to inform HO about the issue, or a covering letter stating my ref no?
thank you

[bobobo]

Sometimes ack letters dont reach the applicants and they directly get a Biometric letter. This has happened to a few people on this forum as well, so I dont think we can simply classify "if they haven't raise the ack letter yet there is probably not a ref number"

that doesnt sound right, if your application is in the system they should have a reference number, they are just being lazy. Call them again and say you need to sedn some information and cant wait for the ack letter hence need the ref number from them over the phone. They might ask your for the Royal Mail SD ref if you have one.

Amazingly I am in the same situation lol!

I had called up the UKBA, they said I should wait for the acknowledgement letter and send the missing statement with a cover letter quoting the reference number so that they can identify your application. They also said that they cannot do anything unless you get the acknowledgement letter because the case number is only mentioned on that. So the acknowledgement letter is vital to your application as you need to send the missing statement. You should get it I guess, all of my friends who applied for a PSW got it, but fingers crossed anyway

it is right - if they haven't raise the ack letter yet there is probably not a ref number. The application won't even be considered until the applicant has given biometrics so it's fine to just wait until the ack letter is received

[Greenie]

An acknowledgement letter is usually always raised but not
necessarily received. In any case the op had called and was told was not yet a reference even though they had the application. I was merely saying that this is not unusual.

[Shreyasx01]

I had called them three times and all of them said the same thing, that I should wait for the acknowledgement letter. They deducted my money on Wednesday so I hope the acknowledgment letter comes tomorrow or atleast by Monday.

[Shreyasx01]

i would like to take this opportunity to thank everyone who is giving me all those valuable advise regarding my query.
i have received my acknowledgement letter today with PBS ref no.i would like to know shell i use the changes of circumstance form to inform HO about the issue, or a covering letter stating my ref no?
thank you

The people whom I talked to from the UKBA told me to send the missing information through a cover letter directly to the address where your application is being processed. They said the address where your application is being processed will be mentioned on the acknowledgement letter and so cover letter can directly go to the case worker rather than work its way through the system which may take time. However, I don't remember if there is an address mentioned on the acknowledgement letter or not.

[Shreyasx01]

Hi guys, I got the acknowledgement letter today. However there are two addresses mentioned on it, one is the returns address which is Sheffield and the other is where I sent the application i.e. Durham. So where do I send the cover letter and the missing information to? I am confused now, can anyone help me out with this? Thank you.

[Greenie]

sheffield address this is where the application is considered by the caseworker. durham is just where they take the payment etc.