Calling contact centre?

[beever]

Hi Learned Members,
I was wondering if you can call the Nationality Contact Centre or any helpline to enquire status of british citizenship applcation as my husband's application was submitted in December.
Should i write a letter instead?

It seems like the processing times differ a lot as i got mine in 5 weeks but his takes so long eventhough he is applying as spouse of BC.

Pls advise,

Thanks

[friendinneed]

You were exceptionally lucky if you got in 5 weeks, most wait 3-4 months.

The contact centre only will give updates after 6 months of applying unless you are very lucky with who you get on the phone.

[beever]

Hi friendinneed,
thanks so much for your response.
I was very lucky to get it in 5 weeks unfortunately my husband didnt.
it's coming to fifth month now but i am just wondering even if you go past 6 months, is there a way u can call them or is it just a waiting game?

thanks

You were exceptionally lucky if you got in 5 weeks, most wait 3-4 months.

The contact centre only will give updates after 6 months of applying unless you are very lucky with who you get on the phone.

[friendinneed]

If you go over 6 months you can call them and they will give an update. How useful that update may be is another matter. I was lucky and managed to get an agent who did give an update before the 6 months was up and he advised that the decision had already been made an a letter was sent 2 days earlier.

What the sort of update they can give before the decision is made I suspect is exceptionally limited.

[beever]

Yes i agree. OK, we shall wait for another month and see...
thank you friendinneed, you're very kind for responding so quickly!

If you go over 6 months you can call them and they will give an update. How useful that update may be is another matter. I was lucky and managed to get an agent who did give an update before the 6 months was up and he advised that the decision had already been made an a letter was sent 2 days earlier.

What the sort of update they can give before the decision is made I suspect is exceptionally limited.

[goodfellow1]

Yes i agree. OK, we shall wait for another month and see...
thank you friendinneed, you're very kind for responding so quickly!

If you go over 6 months you can call them and they will give an update. How useful that update may be is another matter. I was lucky and managed to get an agent who did give an update before the 6 months was up and he advised that the decision had already been made an a letter was sent 2 days earlier.

What the sort of update they can give before the decision is made I suspect is exceptionally limited.

This waiting game is really a killer!!!

[beever]

So it is now 6 months and they arent giving any useful info. What's our recourse ? Some people submitted in march already got their approval.