ILR postal applications (excluding 10/14 yr.)

[bump]

Hi, just to let you know that after 21 weeks of waiting, I finally got my passport back. Here is my timeline:

Application type: SET(O) [ 4 years WP + 1 year Tier 1]
Date of application: 29 Dec 2011
Acknowledgement receipt date: Did not receive acknowledgement letter
Money deducted: 6 Jan 2012
Date ILR stamped: 3 May 2012
Date passport received: 25 May 2012

Good luck to everyone else who is waiting!

well done limmilim. and thanks for sharing your story, which is very helpful for anyone still waiting.

[SingaporeGirl]

Anybody else got theirs this week? I'm still waiting and losing hope!

[chemike15]

a blessed day to evryone:")

is anyone here applied after 28feb,2012 who already granted an ILR?
do u think the biometrics make the wait longer?

i applied setM on 27 march,jz 8weeks today.. biometrics alrdy taken last monday;") jz wanna know the average waiting time after 28feb,2012..

thank u so mch guyz in advance...

good luck to all of us who are waiting & hoping;")

[pala]

a blessed day to evryone:")

is anyone here applied after 28feb,2012 who already granted an ILR?
do u think the biometrics make the wait longer?

i applied setM on 27 march,jz 8weeks today.. biometrics alrdy taken last monday;") jz wanna know the average waiting time after 28feb,2012..

thank u so mch guyz in advance...

good luck to all of us who are waiting & hoping;")

hi i applied set m on 11 april. can i ask how long did it take you to receive biometric letter from the date of aknowladgement letter? thank you. good luck to all of us waiting.

[ShortWait]

SUCCESSFUL
Set M
luke79 - applied on 15/09/2011 - 16 weeks
invincible27 -applied on 20/10/2011 - 13 weeks
bazzy_1 applied on 03/11/2011 - 11 weeks
simbal applied on 18/11/2011 - 11 weeks
smz applied on 23/11/2011 - 11 weeks
doggles applied on 10/10/2011 - 17 weeks
kayaniii applied on 07/01/2012 – 6 weeks
Unfair applied on 28/11/2011 - 11 weeks
mai12 applied on 30/10/2011 - 16 weeks
ruthmac applied on 22/10/2011 - 19 weeks
jinky applied 19/10/2011 - 19 weeks
pymapp applied on 06/12/2011 - 12 weeks
thiru123 applied on 24/10/2011 - 18 weeks
Skymoon applied 08/12/2011 - 12 weeks
amsidk applied on 11/10/2011 - 21 weeks (passport received on 06/03/12, ILR stamped on 22/02/12)
chrisrich applied on 19/12/2011 - 11 weeks (passport received on 09/03/12, ILR stamped on 25/02/12)
zari83 applied 19/10/2011 - 20 weeks (passport received on 09/03/12, ILR stamped on 25/02/12)
Paperclip101 applied on 05/12/2011 - 13 weeks (passport received on 09/03/12, ILR stamped on 19/02/12)
gregos applied on 03/02/2012 VIA PEO - 5 weeks (passport received on 09/03/12, ILR stamped on 06/03/12)
polly_s applied on 22/12/2011 - 11 weeks (passport received on 09/03/12, ILR stamped on 25/02/12)
gid1818 applied on 21/11/2011 - 15 weeks (passport received on 10/03/12, ILR stamped on 24/02/12)
spot applied on 11/10/2011 - 21 weeks (passport received on 12/03/12, ILR stamped on 29/02/12)
bob-russell applied on 19/10/2011 - 20 weeks (passport received on 13/03/12, ILR stamped on 29/02/12)
boniface applied on 02/11/2011 - 19 weeks (passport received on 14/03/12, ILR stamped on 18/02/12)
gaku applied on 06/09/11 - 27 weeks
ShahG applied on 19/12/11 - 12 weeks (passport received on 15/03/12, ILR stamped on 11/02/12)
januaryilr applied on 19/01/12 – 8 weeks (passport received on 16/03/12, ILR stamped on 05/03/12)
tyro520 applied on 13/12/11 (Tu) - 14 weeks (passport received on 21/03/12, ILR stamped on 11/03/12)
SetMyasin applied 13/12/11 (Tu) - 14 weeks (passport picked up on 21/03/12, ILR stamped on 12/03/12)
sdwaitingidr on 02/12/11 (Fr) - 15 weeks (passport received on 22/03/12, ILR stamped on 04/03/12)
hiphop applied on 04/11/11 (Fr) - 20 weeks (passport received on 24/03/12, ILR stamped on 12/03/12)
olguitha applied on 31/01/2012 (Tu) - 11 weeks (passport received on 14/04/2012, ILR stamped on 22/03/2012)
cmcmahon applied on 18/12/11 (Su) – 16 weeks (passport received on 16/04/2012, ILR stamped on 22/03/2012)
muzy applied On 23/12/2011 (Fr) - 17 weeks (passport received on 23/04/2012, ILR stamped on 22/03/2012)
Feb4 applied On 13/01/2012 (Sa) - 15 weeks (passport received on 26/04/2012, ILR stamped on 26/03/2012)
sufferhead applied On 07/03/2012 (We) – 7 weeks (passport received on 26/04/2012, Biometric arrived 27/04/2012)
Skirty applied On 27/02/2012 (Mo) – 12 weeks (passport received on 16/05/2012)
Sara2012 applied On 05/03/2012 (Mo) – 10 weeks (passport received on 18/05/2012, Biometrics received on 17/05/2012)
chemike15 applied On 27/03/2012 (Tu) – 6 weeks (Biometrics received on 17/05/2012)
Stillwhisper applied On 16/02/2012 (Th) - 13 weeks (passport received on 19/05/2012, ILR stamped on 02/05/2012)
th_in_gs applied On 14/02/2012 (Th) - 14 weeks (passport received on 24/05/12, Residence Permit on 05/05/12)
yyoji applied On 02/02/2012 (Th) - 15 weeks (passport received on 22/05/2012)


Set O
lifeonhold applied on 08/08/2011 - 22 weeks
Rennie applied on 25/08/2011 - 19 weeks
totallylegit applied on 07/9/2011 - 19 weeks
victorlcb applied on 12/9/2011 - 18 weeks
SETO25Oct2011applied on 20/10/2011 - 12 weeks (after letter of expedite)
GSOTodd applied on 05/09/2011 - 19 weeks
albert11 applied on 10/09/2011 - 21 weeks
shuklap applied on 24/11/2011 - 11 weeks
2011ILR-2012 applied on 05/12/2011 - 9 weeks
ratish123 applied on 12/09/2011 - 22 weeks (sent expedite)
rjn360 applied 21/09/2011 - 22 weeks
cuncfbrk applied on 31/10/2011 - 16 weeks
mazuv applied on 28/09/2011 - 21 weeks
Money123 applied on 26/08/2011 - 25 weeks (ILR stamped Nov 2011, but went to old address, hence delay)
humtum76 applied on 14/11/2011 - 15 weeks
Dondanell applied on 25/10/2011 - 19 weeks
Shuklac78 applied on 15/09/11 (Th) - 20 weeks (received on 20/02/2012)
septILR applied on 24/09/2011 - 24 weeks
kumar81 applied on 12/12/2011 - 13 weeks (passport received on 14/03/12, ILR stamped on 02/03/12)
Saleeem applied on 6/01/2012 – 10 weeks (passport received on 21/03/12)
Rithi applied on 15/11/11 - 19 weeks (passport picked up on 24/03/12, ILR stamped on 08/03/12)
manishchaudhry applied on 16/11/11 - 18 weeks (passport received on 22/03/12, ILR stamped on 05/03/12)
teluguabbayi applied on 13/10/11 - 23 weeks (passport received on 02/04/12, ILR stamped on 12/03/12)
talal22 applied on 14/10/11 - 25 weeks (passport received on 07/04/12, ILR stamped on 13/03/12)
AshMad applied on 13/10/11 – 25 weeks (passport received on 07/04/12, ILR stamped on 02/04/12)
antgod applied on 08/12/11 (Th) - 18 weeks (passport received on 13/04/12, ILR stamped on 14/03/12)
balzer69 applied on 03/11/11 (Th) - 20 weeks (passport received on 13/04/12, ILR stamped on 19/03/12)
tannipartner applied on 27/12/11 (Tu) - 13 weeks (passport received on 19/04/12, ILR stamped on 13/03/12)
mann2000 applied On 10/10/2011 (Mo) - 28 weeks (passport received on 19/04/12, ILR stamped on 22/03/12)
lakshtar applied On 14/10/2011 (Fr) - 27 weeks (passport received on 21/04/12, ILR stamped on 23/03/12)
Preacher applied On 31/10/2011 (Mo) - 25 weeks (passport received on 21/04/12, ILR stamped on 19/03/12)
moz_ilr applied On 26/10/2011 (We) - 27 weeks (passport received on 01/05/12, ILR stamped on 03/04/12)
tushars applied On 01/11/2011 (Tu) - 26 weeks (passport received on 30/04/12, ILR stamped on 29/03/12)
aharar applied On 29/11/2011 (Tu) - 23 weeks (passport received on 03/05/12, ILR stamped on 10/04/12)
KVP51 applied On 21/11/2011 (Mo) - 24 weeks (passport received on 01/05/12, ILR stamped on 25/04/12)
2ndclassC applied On 31/01/2012 (Tu) - 14 weeks (passport received on 04/05/12, ILR stamped on 12/04/12)
RQI applied On 17/10/2011 (Mo) – 29 weeks (passport received on 08/05/12, ILR stamped on 12/04/12)
Timing applied On 07/12/2011 (We) - 23 weeks (passport received on 07/05/12, ILR stamped on 02/05/12)
eddie_sexton applied On 30/01/2012 (Mo) - 15 weeks (passport received on 11/05/12, ILR stamped on 17/04/12)
vik_2012 applied On 18/01/2012 (We) – 16 weeks (passport received on 09/05/12, ILR stamped on 12/04/12)
vantu21 applied On 02/11/2011 (We) - 27 weeks (passport received on 15/05/12, ILR stamped on 23/04/12)
haidder applied On 26/11/2011 (Sa) – 24 weeks (passport received on 16/05/12, ILR stamped on 25/04/12)
anotherOct2011 applied On 24/10/2011 (Mo) - 28 weeks (passport received on 17/05/12, ILR stamped on 26/04/12)
limmilim applied On 29/12/2011 (Th) - 21 weeks (passport received on 25/05/12, ILR stamped on 03/05/12)
toolong applied On 24/10/2011 (Th) - 29 weeks (passport received on 23/05/12)

Set O JR
uyi.controller applied on 30/07/2011 - 23 weeks
p5004 appliedon 16/08/2011 - 19 weeks
TEDDY61 applied 19/08/2011 - 21 weeks
mollymaik applied on 20/08/2011 - 19 weeks
a-s applied on 22/08/2011 - 21 weeks
kollexy applied on 28/08/2011 - 17 weeks
Nemo2011 applied on 30/08/2011 - 19 weeks
I-L-R-2011 applied on 31/08/2011 - 20 weeks
Doubletrouble applied on 06/09/2011 - 20 weeks
abdul23 applied on 25/08/2011 - 22 weeks
kamicool applied on 18/08/2011 - 24 weeks
ishareef17 applied on 09/09/2011 - 21 weeks
liner2011 applied on 21/09/2011 - 21 weeks
superman555 applied on 23/09/2011 - 22 weeks
Waiting2011 applied on 24/10/2011 - 18 weeks
pirzadaz applied on 03/10/2011 - 22 weeks (passport received on 07/03/2012, ILR stamped on 22/02/2012)
drsk applied on 20/09/2011 - 24 weeks (passport received on 10/03/12, ILR stamped on 29/02/12)
skywalka applied on 04/10/11 - 23 weeks (passport received on 14/03/12, ILR stamped on 01/03/12)
gj6ab5657 applied on 28/09/2011 - 24 weeks (passport received on 14/03/12, ILR stamped on 28/02/12)
moraa applied on 14/10/11 (Fr) - 25 weeks (passport received on 07/04/12, ILR stamped on 13/03/12)
Girtbysea applied on 06/10/11 (Th) - 26 weeks (passport received on 11/04/12, ILR stamped on 13/03/12)
susan1228 applied on 07/10/11 (Fr) - 27 weeks (passport received on 13/04/12, ILR stamped on 19/03/12
VN applied on 11/11/11 (Fr) – 22 weeks (passport received on 13/04/12, ILR stamped on 12/03/12)
onlyifiknew applied on 14/10/11 (Fr) - 26 weeks (passport received on 14/04/12, ILR stamped on 16/03/12)
SET(O)ILR_JR applied on 15/09/11 (Th) - 31 weeks (passport received on 19/04/12, ILR stamped on 06/04/12)
setu786 applied on - 26 weeks (passport received on 20/04/12, ILR stamped on 26/03/12)
hsmp2010 applied On 30/01/2012 (Mo) - 12 weeks (passport received on 21/04/12, ILR stamped on 16/04/12)
saiprabu111 applied On 24/10/2011 (Mo) - 27 weeks (passport received on 24/04/12)
oct2011 applied On 20/10/2011 (Th) - 28 weeks (passport received on 03/05/12, ILR stamped on 02/04/12)
cagedhorse applied On 14/10/2011 (Fr) - 29 weeks (passport received on 02/05/12, ILR stamped on 04/04/12)
kalpulli applied On 22/11/2011 (Tu) - 24 weeks (passport received on 11/05/12, ILR stamped on 18/04/12)
VHAN applied On 10/11/2011 (Th) - 26 weeks (passport received on 12/05/12, ILR stamped on 19/04/12)
waitingandwaiting applied On 01/12/2011 (Th) – 22 weeks (passport received on 08/05/2012)
Longwait00 applied On 18/11/2011 (Fr) – 25 weeks (passport received on 15/05/2012, ILR stamped on 25/04/12)
Sohailmtm Applied 21/11/2011 (Mo) - 25 weeks (passport received on 16/05/2012, ILR stamped on 23/04/12)
khan42 applied On 24/11/2011 (Th) - 25 weeks (passport received on 17/05/2012, ILR stamped on 26/04/12)



WAITING
SET M
speed120 applied On 04/08/2011 (Th) - 43 weeks
Max applied On 12/12/2011 (Mo) - 23 weeks
Zhimin applied On 24/12/2011 (Sa) - 21 weeks
Smallheathlad applied On 10/01/2012 (We) – 18 weeks
ineedhelpurgent applied On 18/01/2012 (We) – 17 weeks
ted7913 applied On 27/01/2012 (Fr) - 16 weeks
Raja1900 applied On 07/02/2012 (Tu) – 15 weeks
faraty applied On 17/02/2012 (Fr) - 14 weeks
R&F applied On 20/02/2012 (Mo) - 13 weeks
Ant27 applied On 21/02/2012 (Tu) - 13 weeks
planetman123 applied On 22/02/2012 (We) – 13 weeks
shabaz1298 applied On 22/02/2012 (We) – 13 weeks
allpatienceisgone On 27/02/2012 (Su) – 12 weeks
ORafi applied On 28/02/2012 (Mo) – 12 weeks
UKwannabee applied On 01/03/2012 (Th) – 12 weeks (Biometrics Letter 26/03/2012)
casablanca applied On 07/03/2012 (We) – 11 weeks
zainoori applied On 08/03/2012 (Th) – 11 weeks
SingaporeGirl applied On 19/03/2012 (Mo) – 9 weeks
may_marie applied On 22/03/2012 (Th) – 9 weeks
pala applied On 11/04/2012 (We) – 6 weeks
Arsenal007 applied On 18/04/2012 (We) – 5 weeks


SET O
MiraclePrayer applied On 06/09/2011 (Tu) - 38 weeks
OCT1STILRSETO applied On 01/11/2011 (Tu) - 29 weeks
gvijaygadde applied On 11/11/2011 (Fr) - 28 weeks
balu114 applied On 11/11/2011 (Fr) – 28 weeks
shortwait applied On 29/11/2011 (Tu) - 26 weeks
rkups applied On 23/12/2011 (Fr) - 22 weeks
dec2011seto applied On 29/12/2012 (Th) - 21 weeks
bump applied On 05/01/2012 (Th) - 20 weeks
chikalo2006 applied On 14/01/2012 (Sa) - 19 weeks
Miths applied On 01/02/2012 (We) - 17 weeks
Provasanth applied On 08/02/2012 (We) – 16 weeks
WTF applied On 10/02/2012 (Fr) - 16 weeks
haridoss applied On 15/02/2012 (We) – 15 weeks
youoz applied On 21/02/2012 (Tu) – 14 weeks
oliverjohnson applied On 23/02/2012 (Th) - 13 weeks
alifaraze applied On 27/02/2012 (Mo) - 12 weeks
GmanILR2012 applied On 28/02/2012 (Tu) – 12 weeks
sekhar applied On 14/03/2012 (We) – 10 weeks
mustang390 applied On 20/03/2012 (Tu) – 9 weeks
RajuT applied On 22/03/2012 (Th) - 9 weeks
cagedkiwi applied On 22/03/2012 (Th) - 9 weeks
Annie1989 applied On 27/03/2012 (Tu) – 8 weeks
abhigreen applied On 29/03/2012 (Th) – 8 weeks
panda143 applied On 04/04/2012 (Tu) – 7 weeks
dsbos applied On 13/04/2012 (Fr) – 5 weeks
arv123 applied On 24/04/2012 (Tu) – 4 weeks

SET O JR
hsmpjr2011 applied On 04/11/2011 (Fr) - 29 weeks
the_onebd applied On 14/11/2011 (Mo) - 28 weeks
BRP applied On 16/01/2012 (Mo) - 19 weeks
msimran1 applied On 18/01/2012 docs reached 03/02/2012 (Fr) - 16 weeks


Successful for w/c 03/01/2012 - rennie, p5004, luke79, lifeonhold, kollexy
Successful for w/c 09/01/2012 - uyi.controller, mollymaik, teddy61,nemo2011
Successful for w/c 16/01/2012- totallylegit, victorlcb, a-s, SETO25Oct2011, invicible27
Successful for w/c 23/01/2012- I-L-R-2011, bazzy_1, GSTodd, doubletrouble,abdul23
Successful for w/c 30/01/2012 - kamicool, ishareef17.
Successful for w/c 06/02/2012 - simbal, smz, albert11, Shuklap, 2011ILR-2012
Successful for w/c 13/02/2012 -liner2011,doggles, Ratish123, kayanii, Unfair
Successful for w/c 20/02/2012- mai12, rjn360,cuncfbrk, mazuv, Shuklac78
Successful for w/c 27/02/2012- Money123, superman555, Waiting2011, ruthmac, humtum76, Dondanell, jinky, pymapp, thiru123, Skymoon
Successful for w/c 05/03/2012 - pirzadaz, amsidk, chrisrich, Paperclip101, gregos, septILR , zari83, polly_s, drsk, gid1818
Successful for w/c 12/03/2012 - spot, bob-russell, skywalka, Kumar81, boniface, gj6ab5657, gaku, ShahG, januaryilr
Successful for w/c 19/03/2012 - tyro520, Saleeem, SetMyasin, sdwaitingidr, Rithi, manishchaudhry, hiphop
Successful for w/c 26/03/2012 -
Successful for w/c 02/04/2012 - teluguabbayi, moraa, talal22, AshMad
Successful for w/c 09/04/2012 – Girtbysea, susan1228, VN , antgod, olguitha, onlyifiknew, balzer69
Successful for w/c 16/04/2012 – cmcmahon, tannipartner, SET(O)ILR_JR, mann2000, setu786, hsmp2010, lakshtar, Preacher
Successful for w/c 23/04/2012 – muzy, saiprabu111, Feb4, sufferhead
Successful for w/c 30/04/2012 – tushars, moz_ilr, aharar, KVP51, 2ndclassC, oct2011
Successful for w/c 07/05/2012 – RQI, cagedhorse, kalpulli, Timing, eddie_sexton, VHAN, vik_2012, waitingandwaiting
Successful for w/c 14/05/2012 – Skirty, Sara2012, chemike15, vantu21, haidder, anotherOct2011, Longwait00, sohailmtm, khan42, Stillwhisper
Successful for w/c 21/05/2012 – limmilim, th_in_gs, yyoji, toolong

[chemike15]

hi pala.. its about 6 - 7weeks before received the biometric invitation letter.. maybe & hopfuly yours wil also arrive this week;")

hi shortwait thank u for posting;") atleast i got an idea of others' timeline.. maybe applicants after 28 feb,2012 are all still waiting for the decision, because so far, i haven't seen succesful aplicants who applied under the latest version..maybe it takes longer time nw because of the additional biometric thing.. i jz hop it wil not take too long;")

good luck to all of us!
cheers;"))

[bump]

Successful for w/c 21/05/2012 – limmilim, th_in_gs, yyoji, toolong

what a hopeless turnout this week. we could do with more weeks like the week before.

[ShortWait]

Successful for w/c 21/05/2012 – limmilim, th_in_gs, yyoji, toolong

what a hopeless turnout this week. we could do with more weeks like the week before.

Yeah, I was hoping OCT1STILRSETO and gvijaygadde would get theirs based on their updates earlier ... and then I would float to #3 on Set O. Wouldn't want to get stuck like MiraclePrayer or speed120 though! I hope they get theirs soon ... and others too who have been eagerly waiting (including those who are silently reading and choose not to post ... it's been an equally hopeless week for new ones added to the Waiting list too!)

[ShortWait]

hi pala.. its about 6 - 7weeks before received the biometric invitation letter.. maybe & hopfuly yours wil also arrive this week;")

hi shortwait thank u for posting;") atleast i got an idea of others' timeline.. maybe applicants after 28 feb,2012 are all still waiting for the decision, because so far, i haven't seen succesful aplicants who applied under the latest version..maybe it takes longer time nw because of the additional biometric thing.. i jz hop it wil not take too long;")

good luck to all of us!
cheers;"))

Thanks chemike15. I am hoping mine comes soon. It's been a long wait (wrong choice of screen name!) and then someone will need to take over.

[pala]

hi pala.. its about 6 - 7weeks before received the biometric invitation letter.. maybe & hopfuly yours wil also arrive this week;")

hi shortwait thank u for posting;") atleast i got an idea of others' timeline.. maybe applicants after 28 feb,2012 are all still waiting for the decision, because so far, i haven't seen succesful aplicants who applied under the latest version..maybe it takes longer time nw because of the additional biometric thing.. i jz hop it wil not take too long;")

good luck to all of us!
cheers;"))

thank you very much for your reply chemike15.

[Rizahidam77]

Hello All:

Please kindly post your ILR Applications and processing Timelines along with your experience at this place for benefit of current and future applicants..

Thanks again...

Dear Forum,

I have sent my Company Director & three dependents ILR Application after kind consultation through this forum. Its now successful !!!

The Time Lines are as follows:

My director's last leave to remain was Company Sole Representative

Date of Application: 09-11-2011
Date of Acknowledge: 14-11-2011
ILR Issue date: 09-05-2012
Passport Recieved: 21-05-2012

Thanks for the utmost guidelines and kind help which made my efforts fruitful and respected before bosses.

Regards

[balu114]

I called UKBA this morning and managed to get hold of someone after 15 minutes of Vivaldi on a loop.

I applied on the 11-Nov-2011 and I have told that the application has not been complete but has been processed (what's the difference?) but I will have to wait. And as expected, they can't give me a timeline. Grrrr.....

[SingaporeGirl]

I called UKBA this morning and managed to get hold of someone after 15 minutes of Vivaldi on a loop.

I applied on the 11-Nov-2011 and I have told that the application has not been complete but has been processed (what's the difference?) but I will have to wait. And as expected, they can't give me a timeline. Grrrr.....

As you can expect from UKBA, not a very helpful response is it? I don't understand why they have taken more than 6 months and can't even tell you what's going on? Was it a complicated application balu114?

[Annie1989]

recieved a letter from UKBA for biometrics today , must say i am pleasantly surprised , less than 2 months since i applied for ILR set o by post

[balu114]

I called UKBA this morning and managed to get hold of someone after 15 minutes of Vivaldi on a loop.

I applied on the 11-Nov-2011 and I have told that the application has not been completed but has been processed (what's the difference?) but I will have to wait. And as expected, they can't give me a timeline. Grrrr.....

As you can expect from UKBA, not a very helpful response is it? I don't understand why they have taken more than 6 months and can't even tell you what's going on? Was it a complicated application balu114?

I don't think it's complicated at all. 2.5 years on WP + 3 years on Tier 1. I have only spent less than 2 months outside UK in 5 years.

It's all straight forward!

[RQI]

I called UKBA this morning and managed to get hold of someone after 15 minutes of Vivaldi on a loop.

I applied on the 11-Nov-2011 and I have told that the application has not been complete but has been processed (what's the difference?) but I will have to wait. And as expected, they can't give me a timeline. Grrrr.....

As you can expect from UKBA, not a very helpful response is it? I don't understand why they have taken more than 6 months and can't even tell you what's going on? Was it a complicated application balu114?

Very often the application is passed onto people in stages. The person you speak to over the phone is not the caseworker. After the caseworker has finished assessing the application it is then passed onto someone else to issue the ILR. Then it is passed onto someone else to handle the posting of it. No one in this chain is able to commit to a time when you will receive your passports back. The only information available is what is updated on the system. In the end, the operator you speak to over the phone can only tell you what someone else has updated, not knowing who the other person is. I think it is unreasonable to expect one office serving hundreds of thousands of applications to try and follow up on everyone who calls every day because that will only slow the process down due to re-allocation of resources.

[bob-russell]

I called UKBA this morning and managed to get hold of someone after 15 minutes of Vivaldi on a loop.

I applied on the 11-Nov-2011 and I have told that the application has not been complete but has been processed (what's the difference?) but I will have to wait. And as expected, they can't give me a timeline. Grrrr.....

As you can expect from UKBA, not a very helpful response is it? I don't understand why they have taken more than 6 months and can't even tell you what's going on? Was it a complicated application balu114?

Very often the application is passed onto people in stages. The person you speak to over the phone is not the caseworker. After the caseworker has finished assessing the application it is then passed onto someone else to issue the ILR. Then it is passed onto someone else to handle the posting of it. No one in this chain is able to commit to a time when you will receive your passports back. The only information available is what is updated on the system. In the end, the operator you speak to over the phone can only tell you what someone else has updated, not knowing who the other person is. I think it is unreasonable to expect one office serving hundreds of thousands of applications to try and follow up on everyone who calls every day because that will only slow the process down due to re-allocation of resources.

For an application costing close on £1000, I do expect to be kept updated. Think how many 'applications' Amazon get each day and they can give you an up to the second update on any purchase!

Poor software, poor management, inadequate staffing levels all go together to make the process a lousy 'experience'! The government admit it costs only £200 or so to process the average application.

The system should be able to track each application from the minute the paperwork arrives until long after the passports arrive back with the applicant.

[SingaporeGirl]

bob-russell, you have said exactly what I was going to say! If only they could clearly explain (in a document on the website somewhere) and indicate the different stages in processing. E.g. Stage 1: Received application, Stage 2: Payment cleared, Stage 3: Reviewing applications, Stage 4: Checking docs etc. Then all they need to tell us when we phone is application is currently at Stage X. Or better still - have it online where we can log in with a secure number and nobody needs to be manning that awful Vivaldi phone.

[balu114]

I called UKBA this morning and managed to get hold of someone after 15 minutes of Vivaldi on a loop.

I applied on the 11-Nov-2011 and I have told that the application has not been complete but has been processed (what's the difference?) but I will have to wait. And as expected, they can't give me a timeline. Grrrr.....

As you can expect from UKBA, not a very helpful response is it? I don't understand why they have taken more than 6 months and can't even tell you what's going on? Was it a complicated application balu114?

Very often the application is passed onto people in stages. The person you speak to over the phone is not the caseworker. After the caseworker has finished assessing the application it is then passed onto someone else to issue the ILR. Then it is passed onto someone else to handle the posting of it. No one in this chain is able to commit to a time when you will receive your passports back. The only information available is what is updated on the system. In the end, the operator you speak to over the phone can only tell you what someone else has updated, not knowing who the other person is. I think it is unreasonable to expect one office serving hundreds of thousands of applications to try and follow up on everyone who calls every day because that will only slow the process down due to re-allocation of resources.

For an application costing close on £1000, I do expect to be kept updated. Think how many 'applications' Amazon get each day and they can give you an up to the second update on any purchase!

Poor software, poor management, inadequate staffing levels all go together to make the process a lousy 'experience'! The government admit it costs only £200 or so to process the average application.

The system should be able to track each application from the minute the paperwork arrives until long after the passports arrive back with the applicant.

I agree. I have been very patient and I never called them before the 6 month deadline passed. I haven't written to MP or bombarded UKBA with emails. But it's more than 6 months now! I am just expecting them to meet their own service standards.

As an honest tax payer, legal immigrant that I have the right to know when I would receive my passport.

I do understand that the operator can only see so much and I am not whining about her. I am talking about the business process! How hard would it be to make these available online? Not very!!

[RQI]

For an application costing close on £1000, I do expect to be kept updated. Think how many 'applications' Amazon get each day and they can give you an up to the second update on any purchase!

Poor software, poor management, inadequate staffing levels all go together to make the process a lousy 'experience'! The government admit it costs only £200 or so to process the average application.

The system should be able to track each application from the minute the paperwork arrives until long after the passports arrive back with the applicant.

When I said it was unreasonable to expect them to provide personal service to each individual, it does not mean that it's the right service to provide to people who are paying so much money for the ILR in addition to waiting 6 months. It's just giving them the benefit of the doubt in a system that needs improvement.

I agree that the system needs to be improved and a better way of recordig the pregress should be made but looking at the current system and resources available, there simply doesn't seem to be much more the UKBA can do until a better process is put in place. Perhaps the UKBA will benefit from adopting a similar system as Amazon but until then, they are faced with limitations in their current processes.

[ORafi]

bob-russell, you have said exactly what I was going to say! If only they could clearly explain (in a document on the website somewhere) and indicate the different stages in processing. E.g. Stage 1: Received application, Stage 2: Payment cleared, Stage 3: Reviewing applications, Stage 4: Checking docs etc. Then all they need to tell us when we phone is application is currently at Stage X. Or better still - have it online where we can log in with a secure number and nobody needs to be manning that awful Vivaldi phone.

Excellent suggestions .. Really hope someone from ukba looks at this forum from time to time.. Might make them more *shudder to think Of it * EFFICIENT!? Oh no but that will ruin the ukba brand positioning wouldn't it? Being made to suffer is an integral part of the customer experience!

[OCT1STILRSETO]

Documents posted 14th May 2012 - today 28th May 2012 - I called UKBA again today - they echoed same old story - it got nothing to do with UKBA - speak to Royal Mail.

For UKBA to look into this matter, one have to wait 4 weeks since documents dispatched.

After 6.5 months - UKBA wants 4 weeks to post back our documents.

What a lovely situation....
Application posted:1st November 2011
Docs dispatched:14 MAY 2012
Docs received : .... not yet, have to wait for 3 more weeks to find.

excellent standards... no one can dare to question...

[nugget1]

Dear All,

I've been watching the posts and thought I'd add my details.

Application posted: 28 March 2012
Fee Taken: 2 April 2012
Date of Acknowledgement: 4 April 2012
Biometric Letter Received: 26 May 2012
Biometric Done: 28 May 2012

I'm on SET (O) Ancestry.

Good luck everyone.

Regards

[Skirty]

Hi All - just wanted to update you on my timeline:

Applied SETM 27 February 2012
Money taken out: 28 February 2012
Letter received: 1 March
ILR Granted: 16 May
Passport received: 29 May

So funny, they didn't manage to stick my vignette ON the page, quite abit of it is hanging off the page, with loads of space at the top where the visa should be. Just glad to have my passport back, really. Even if i get my fingers sticky now, paging through it. Good luck everyone!!

[SingaporeGirl]

Hi All - just wanted to update you on my timeline:

Applied SETM 27 February 2012
Money taken out: 28 February 2012
Letter received: 1 March
ILR Granted: 16 May
Passport received: 29 May

So funny, they didn't manage to stick my vignette ON the page, quite abit of it is hanging off the page, with loads of space at the top where the visa should be. Just glad to have my passport back, really. Even if i get my fingers sticky now, paging through it. Good luck everyone!!

So happy for you Skirty! God knows when we will be getting ours!