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Moderators: Casa, Amber, archigabe, batleykhan, ca.funke, ChetanOjha, EUsmileWEallsmile, JAJ, John, Obie, push, geriatrix, vinny, CR001, zimba, meself2
I dont think that it is because of overstay. It look to me that your application wasn't sent on time .As HO received in January and they are accountable to give you answer once your application would be 6 months old in their possession. I am sure you will receive before or just after 24 July. Yes things are very unfair sometimes. But we can pray and hope for best. Good luckwaren2k12 wrote:I applied through my solicitor last year in October 2011 and by mid October he told me he sent the application. I asked him for updates in December, nothing. Then in February, he called me saying he received the COA. When it arrived, I saw ''application received 24th of January'' and the letter was dated 24th of February, with rights to work.
I don't know whether it is because I overstayed and the HO had my passport for a while before I applied.
I requested my partners passport last thursday and recieved them today. Im hesitating whether I should email them or not but dont know what to ask!
I just got off the phone again with them and I was told there is absolutely nothing I can do except email the complaints department which I just didJossan wrote:This is what I don't understand. We have sent them 1 letter, 1 fax and 2 emails. No reply whatsoever. Not even an acknowledgement saying they have received it.Samelamin wrote: so far Ive sent them 2 letters and countless emails. They just ignore them
How can home office just ignore people?
I wrote the email quoting thatmcovet wrote:samelamin, don't worry about catching your flight. If you miss it, you will successfully claim compensation from the UKBA! they will not have any excuse for not processing it within six months of application.
There is a statutory obligation to process within 6 months (17(3) Immigration (EEA) Regulations 2006). The UKBA will have breached this obligation. As a result, you suffered a financial loss (you will list all losses flight costs etc) and you are entitled to claim all that in a court of law. Obviously, do write to them NOW on NWCSU@homeoffice.gsi.gov.uk and explain the situation. Subject: URGENT, possible LEGAL ACTION.
Do NOT wait until wednesday with the email! also, I do have a feeling it should be fine. You just need to keep complaining!!!!
zahirsona wrote:hi guys which email you use
LiverpoolEuro.PassportReturns@UKBA.gsi.gov.uk
when i send email they automatic answer like this
Thank you for your email to the UK Border Agency, Liverpool European Passport Returns. This in- box is specifically for requesting the return of passports or identity documentation submitted with applications made under the European Economic Area Regulations of 2006.
If you have made an application for a Residence Card or Registration Certificate under the European Regulations, please provide your name, passport/identity card number and if applicable postage reference number.
Your request will then be directed to the relevant team for resolution.
We will endeavour to return your documentation as soon as is possible, usually within five working days, from when the passport has been received onto the relevant team and processed into this department. However there may be exceptional cases where it takes longer. So we strongly advise that you do not book any travel arrangements until your application has been fully considered.
Please be advised that your application will not be expedited alongside the request to return a passport. If your passport is not with UK Border Agency at the time of decision then you may need to make a new application should you require the transfer of your Residence Card into your passport.
We will not reply directly to your email, if your query relates to anything other than a request to return your documentation, further information upon our services can be found at: http://www.ukba.homeoffice.gov.uk.
any body know the correct ukba email i need the correct email address
Thats really annoying, your paying them to get things right. Im sorry matewaren2k12 wrote:Hey guys, I just called the HO, they told me my application was indeed sent in October but was sent back. (something my solicitor didnt inform me) and was sent again in January. Lady on the phone couldnt tell me why, she guessed it must have been due to some insufficient documents provided.
She couldnt give me any updates and told me I gotta wait till the 24th of July!
Meanwhile, gotta light up a candle and pray!
danz wrote:I did call them today as they advised me last friday, spoke with a lady and all what she said is no decision yet and continue to wait.
i told her 6month finished and she said send a complain letter by post.
will have to call again tomorrow,
god willing,
my timeline:
EEA1 & 2: sent 17th december
RCVD 19th December
COA: Rcvd 25th january, dated 23rd January
My wife RC (EEA1) and passport: RCVD 26th January
RC:?????
Samelamin wrote:I just called them and I can confirm that after the 6 months are over, the call centre does NOTHING but check progress. Meaning that the case worker could easily keep your documents and the call centre will say a decision has yet to be made
danz wrote:No it is straight forward application, even i did not request my wife passport they send it on their own. I did not call them or email them till last friday. they have my passport i didnt requested.
i asked her if is assigned to case worker: she replied only: " is being dealt with but no decision is been made yet, please be patient and continue to wait"
so i complained about 6 months and i did ask for the case worker name or email and she said cant release such infomation by phone and if i want i can write a complain and she gave me the address and department.
hope will hear good news shortly, best of luck for all.
NG1983 wrote:danz wrote:No it is straight forward application, even i did not request my wife passport they send it on their own. I did not call them or email them till last friday. they have my passport i didnt requested.
i asked her if is assigned to case worker: she replied only: " is being dealt with but no decision is been made yet, please be patient and continue to wait"
so i complained about 6 months and i did ask for the case worker name or email and she said cant release such infomation by phone and if i want i can write a complain and she gave me the address and department.
hope will hear good news shortly, best of luck for all.
WHICH ADRESS did she give you and have you written it, i think the best thing to do,is complain to the northwest,, fax them a letter, letting them know about the6 months rule.......
am tired of the waiting, it makes me sick,,,,,,,,,,my 6 months will be up on 6th of july, just wanna chill till end of thgis month before i start calling them
Congrats, although I really feel jealous as you applied 3 months after us!Jossan wrote:The residence card arrived today! Finally, we are so happy
Our timeline
EEA2+EEA1 submitted 29th of February
COA received end of March
EEA1 RC recieved end of April
EEA2 RC received 18/06/2012, dated 14/06/2012
I wish you all the best with your applications, especially the December applicants who still haven't received their RC.