liverpooleuro.passportreturns@ukba.gsi.gov.uk I send email but evry time automatic reply from them like this
Thank you for your email to the UK Border Agency, Liverpool European Passport Returns. This in- box is specifically for requesting the return of passports or identity documentation submitted with applications made under the European Economic Area Regulations of 2006.
If you have made an application for a Residence Card or Registration Certificate under the European Regulations, please provide your name, passport/identity card number and if applicable postage reference number.
Your request will then be directed to the relevant team for resolution.
We will endeavour to return your documentation as soon as is possible, usually within five working days, from when the passport has been received onto the relevant team and processed into this department. However there may be exceptional cases where it takes longer. So we strongly advise that you do not book any travel arrangements until your application has been fully considered.
Please be advised that your application will not be expedited alongside the request to return a passport. If your passport is not with UK Border Agency at the time of decision then you may need to make a new application should you require the transfer of your Residence Card into your passport.
We will not reply directly to your email, if your query relates to anything other than a request to return your documentation, further information upon our services can be found at:
http://www.ukba.homeoffice.gov.uk.
**********************************************************************
This email and any files transmitted with it are private and intended
solely for the use of the individual or entity to whom they are addressed.
If you have received this email in error please return it to the address
it came from telling them it is not for you and then delete it from your system.
This email message has been swept for computer viruses.
**********************************************************************
The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Cable&Wireless Worldwide in partnership with MessageLabs. (CCTM Certificate Number 2009/09/0052.) On leaving the GSi this email was certified virus free.
Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.