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bsudhir wrote:Hi
Wanted to share my experience at PEO Glasgow on 28th May.
Applied for Tier1 renewal for myself and dependents wife and son.
Reached Glasgow PEO at 9 am for 9:30 am appointment. After security got a token number and waiting for my turn. There were around 10 counters but there were only 2 people seeking appointment. I was called at 9:20 am and the case worked asked for all documents. He said he will call me after 15 mins. He called me after 10 mins and said all my documents are fine and asked me to proceed to Photo and fingerprinting. We finished this in 10 mins and were waiting. We got a call from Case worked at 10 AM saying he is satisfied with my documents and giving me further leave to remain.
I have given debit card number for payment but unfortunatley it did not go through. I called HSBC previous week and asked them to allow me to pay £3400 pounds(fees for myself and 2 dependents) they agreed and told me i can do the payment but it did not go through . The case worked asked me to give another card number and i gave different Credit Card and it worked.
At 11 AM the Case worker called me and said the payment went through but the IT systems are down and asked me to come around 2 PM.
I went out into glasgow city for lunch and came back at 2PM. I was called by the Cae worker and was told the IT systems are down and told me i may or may not come again to Glasogw to give finderprints if the systems have not captured them today. He gave me back all documents,Passports and the extension of Leave to remain letter. He gave me leave to remain from 28th May for 2 years. He told me he will call me next day and inform the status.
I went back to London the same night and got a call from the Case worker the next day. He told me my fingerprints were captured i need not come to Glasgow again. He said BRP will be sent in 7 working days.
After 5 days the courier company left a letter saying we were not there and asked us to give another date/time to deliver the BRP. I feel the courier company have not come at the first instance itself as i was at home all day.
Finally we received the BRP after 2 days.
The PEO at Glasgow were very friendly and i had a nice experience.
zuby wrote:My appointment was at 09.00AM,
I reached 08.20AM, gate open at 08.30AM,
After normal security check, they gave everyone token number (please keep safe, because it will require all the time)
After10 min, they called my token number, I went to the counter No:2.
CW was Asian & very talented guy and he knows much everything about UKBA & HMRC policies (So be careful and be prepare in advance),
He started rapid fire question almost 30 mins.
I gave him answer for all his questions and finally he satisfied with my all answers.
After 30- min we started talking about Maharashtra (Indian State) history.
Finally, he told me, where do I want my BRP Posted?
Sigh of relief……
Then he asked me to pay the fess on counter 6.
Lady on counter 6 also friendly and we started talking about my Job.
I paid £3600 fees (1+2 dependant) by Barclays Debit Card.
Finally they asked us to wait and after 2min One nice and professional Lady called us for Biometric and she started friendly conversation about daily life. After completion of process she asked us to come back after 2 hours for Documents and Visa Approved Letter.
We went outside for lunch and back after 2 hours, Security Counter guy asked my token number and returned my documents back but Security guy told me because of IT server issue they couldn’t produce official format approved letter, but my Case worked typed the letter on UKBA Stationary with his sign and clearly mention about 3 years extension with visa expiry date.
Overall Fantastic experience and I am giving 10/10 to Solihull PEO for their friendly, professional nature.
Guys if you have any question regarding extension feel free to ask, I will try my level best to answer your query.
Thanks for reading,
Zuby.
zuby wrote:Hello Mate,
My visa expiry date is 29/07/2012
I applied on 03/07/2012,
I received approve letter in 2 hours with visa ending date 29/07/2015.
Case worker asked my about my previous immigration history,
Then about my earning including Permanent Job as engineer and second source as a director of limited company,
He asked me about, dividends, invoices, type of business and why I haven't paid any tax (Company Tax)?etc..etc...
Solihull PEO protocol is:-
1) Interview
2) Payment
3) Biometric
4) Finish.
You will see this hording everywhere in the office.
Khangee wrote:BY THE GRACE OF ALMIGHTY ALLAH AND KARAM OF MY BELOVED PROHTET (SAW) I got my tier 1 (general) Ext.
My appointment was at 12.00pM,
I reached 10.20AM,
After normal security check, they gave me token number. After10 min, they called my token number, I went to the counter no:15 lady asked me abt application form checked my annual income gave me form to read and sign it. After 30 min called for payment (I did ring day before HSBC about payment) payment gone thrw from debit card. On that day thier main system was down badly I waited for long time after 2 hours CW worker called me and told about IT issues they can't process file on same day. Then asked about documents:
1- passport
2- Application form
3- emloped+self-emloyed
4- payslips+bank statement (employed)
5- Accounts+D/vouchers+ bankstatement (self-employed)
6- inland/R Documents
CW didn't ask any question bocz long que and gave me form 4 B/metric. After 10 mint I was called and b/metric capturd. Came back to CW and I was told decision will be in post.
Next morning I recieved call from CW and application approved for 3 years.
Overall Fantastic experience and I am giving 10/10 to Liverpool PEO for their friendly, professional nature.
Thanks for reading.
swamik1 wrote:Hi Guys,
My appointment was at 09.25AM. I reached 09.00AM.
After normal security check, they gave everyone token number (please keep safe, because it will require all the time)
After10 min, they called my token number, I went to the counter No:4.
I gave the following documents.
1. Payslip
2. Dividend Vouchers
3. Personal account bank statement
4.Company registration certificate and VAT certificate
5. Marriage certificate, Birth ceritificate and degree certificate.
She returned my marriage cert, birth cert and degree cert. She verified all my payslips and dividend voucher with the bank statement. I have highlighted the transactions with the marker and she was happy.
After 15 mins she told me my visa is approved and she asked me to pay the fees on counter 6.
I paid £3600 fees (1+2 dependant) by HSBC Debit Card.
Finally they asked us to wait and after 2min One nice and professional Lady called us for Biometric and she started friendly conversation about daily life. After completion of process she asked us to come back after 2 hours for Documents and Visa Approval Letter.
We went outside for lunch and back after 2 hours, Security Counter guy asked my token number and returned my documents and the extension approval letter.
Overall Fantastic experience and I am giving 10/10 to Solihull PEO for their friendly, professional nature.
Visa expiry date - 15-08-2012
New Visa start date - 02-07-2012
New visa expiry date - 15-08-2015
I received my BRP on 04-07-2012.
Guys if you have any question regarding extension feel free to ask, I will try my level best to answer your query.
Thanks
Hi KamranKamran_Ullah wrote:Hi Members,
I need your help, I applied for Tier 1 General Extension on 4th July at PEO Croydon. My application was submitted (system down) and I was told that I will be contacted my phone if any further information will be required. Today on 11th July i received a letter through normal post stating that i need to send the following documents or my application might be refused.
1. Accountant's letter ( Even though i did provide that)
2. Official tax documents ( i don't have this as I have appled to HMRC for self assessment but still in progress)
3. Profit & loss accounts ( i don't have this as well)
To explain I worked as a director of a limited company and drew salary and dividends from that company. I sent my personal bank statements, salary slips/ dividends and accountants letter as proof to UKBA. Please guide what to do as i don't have much time to respond before a decion is made on my application
Devil81 wrote:Hi Guys,
My appointment was at 10.00AM. Reached PEO @ 09.15AM.
I went inside & reception guy asked me my passport & visa application form to check correct version (04/12) of application form.
After normal security check, they gave me a token number (to be retained by us until we get the approval letter & our documents back)
After 10mins at 9.30am, they called my token number & told me to proceed to counter No:5.
CW lady asked me to handover my passport, application form & photos. She went through my application form & did some checks on her system with my passport. Then she asked me whether I am employed / self employed. I said im employed since I am working as a contractor (PAYE through an Umbrella company) she was convinced. Asked me my earnings details. I handed over the following documents
Payslips
Bank statements
Letter from Employer
Payment summary sheets
Verified all the documents in 15 mins. In between she asked me about my job profile & what I actually do.
Then I was asked to handover PBS summary sheet & for maintenance funds my same bank statements were used which were already verified by her for earnings.
CW lady asked photocopies of all of the above docs for their records. Fortunately I carried two sets.
Everything was done by 10.20 am & those golden words uttered “Your visa is approved & you may go to counter no. 6 for payment”.
Payment was done with no holds-up & went fine. It was done by Barclays debit card.
Phoned Barclays customer care a day before but they said they normally don’t hold payments if it's done by a debit card.
After payment I was told to wait for Biometrics. 10 mins wait & was called for Biometrics. The guy told the system is slow & it may take some time so please bear with us.
Fortunately it went fine without any hiccups. Biometrics captured & everything was done by 10.45am & was told to turn up 12.30 pm to collect my original documents & approval letter.
Finally I went @ 12.15am showed my token at the reception & the guy handed over my original documents & visa approval letter.
I checked all my documents & the letter. However the letter doesn’t say anything about my
Visa issue & expiry date. Out of curiosity I checked with reception guy he said it will be mentioned on your BRP & showed me the sample BRP.
Overall amazing experience and I would give 9/10 to Solihull PEO for their friendly & professional nature. Staff is polite & helpful. Im not sure about other PEO’s but whatever info/exp. I gathered from Imm. Boards I can conclude that Solihull is better off than Croydon, Sheffield & Cardiff. Advise would be try to book app. @ Solihull, Birmingham.
Visa expiry date : 16-08-2012
New Visa start date : Not known
New visa expiry date : Not known
Status : Awaiting BRP
For any queries just give me a shout !!!!
Thanks for reading patiently.
kpr wrote:First and foremost, I would like to thank to this forum, its active members for helping. It really is helped me in filling my application correctly.
Also, Reading through the previous people PEO office experiences helped me in getting mistakes corrected in my approval letter which are made by my case worker.
Appointment Date Time: 13-Jul-2012, 10:15AM
Applied for : Leave to Remain
Current Visa expiry Date: 8-8-2012
BRP: Yet to be received.
09:45AM - Reached the Lunar House, Joined the Security Check queue
09:55AM - Security Cleared
Security check is same as in the airport
Note: Clear your pockets, watch, belt, take off the jacket/sweater. You have to put them in a box for security scan. If you keep them ready, you can move faster to the next queue.
10:00AM - Verified the Appointment reference number and sent to the
queue for Ticket Number
10:30AM - Verified the pass port, Application, stamped on two pages in the
application. Gave the ticket number . It just took 2min. Asked
me to go to payment counter 1st floor.
This queue took longer time as there is only one counter is open when I am in the queue.
Note: Please have your passport and Application ( No other documents ) ready in hand before reaching this counter. I have seen some people are standing at the counter and searching for passport and application. It is simply wasting the time of the Home Office workers and letting people in the queue to stand for longer.
One more important thing is, People in the queue speaking in regional languages (Malayalam, Tamil,... etc) over phone while standing in the queue. Better to avoid these habits at least on this day.
At least after coming to this country we should follow this country culture. You can listen to music, use your iPad, etc...(Every thing is allowed).
10:32AM: Made the payment by Bankers Draft. Counter is empty.
Just 2 min, done. Asked to go to waiting area
Note: Have the payments page (i.e. Page 7) in the application, payment (draft, card) ready in your hand before you reach the payment counter.
10:45AM: Called my ticket number. In this counter, a lady has verified the passport, application, payment slip. I have given my office address as correspondence address (B22 in page 13). She has asked to which address the documents to be sent. I have confirmed it as office address. She is nice. Entered some data into their system.
It is done in 5min.
10:50AM: Went to 2nd floor for Bio metrics waiting area.
11:15AM: Called my ticket number for Bio metrics.
Asked for Payment slip, passport
Taken finger prints and photo
Gave an application, she is reading out application, asked me to
fill my previous Bio Metric location (IND-India in my case), asked
for declaration sign.
Note: Wait for him/her to read out the each section of application, don't be rush on your own. Also sketch pen is given to fill in this application, we have to ensure our sign fits within the given box, should not touch or cross the edges of the box.
11:25AM: Waiting for my ticket number to be called by case worker.
11:40AM: Case worker called my ticket number.
Asked me, did I get the photo copies of supporting docs
As I have taken photo copies with me, I said yes
Asked employed or self employed.
Answered as 'Employed'
Collected the documents in the following sequence
Passport original and photo copy
Application
Payment slip, Ticket number slip
Earnings Proof: Payslips original and photo copy
Earnings Proof: Bank statements and photo copy
Qualification Proof: my original degree certificate and photo copy
(not required, but she has asked for it, she seem to be new)
Maintenance funds: Bank statements and photo copy
( I used different account for this)
She has started reviewing my application:
I have previous earnings from overseas (India) and UK.
Question 1) are you paid in Rupees or Pounds?
I have mixed earnings, few months in Rupees (Overseas) and few Months in Pounds (UK). Answered it.
Question 2) Did I total both earnings?
Answered yes and I said it is there at bottom of the page where I entered the total earnings
Question 3) you are employed, why did you select dividend vouchers in section J8 Page 37?
I answered, I did not select dividend vouchers.
Through out the application, check boxes are on the right hand side.
She is incorrectly reading it,
Payslips and Dividend vouchers are in the same line in the application.
She is considering left check box which is coming as dividend vochers for her.
During this processing, she is writing many things on the application, folding some pages for book marking.
She has returned the pages 1-6 and page 8 from my application.
This screening process took 15 min.
She has asked me come at 2:00PM and sit some where near to the counter where she can see me.
I have submitted PBS Calculator output and covering letter and left.
I went to whitgift center, It is big shopping mall.
1:45PM- I came back to Lunar house, sitting near my case worker counter.
she has closed window screen and processing
my application. Other case workers are processing applications
without closing window screens
2:00PM passed, still she is processing my application
she is new, that is for sure. I am doubting she may do mistakes which may affect my approval.
2:30PM: She called. Gave my original documents back and asked me to verify them. Again she took my passport back. I have verified and put them into my folder. She has also returned one photograph which I have submitted with application. She did not tell the result. She is moving here and there.
Yes, she made me bit tensed.
I have asked her, what is the result. She said, wait I will tell.
2:45PM: She said my application is successful, leave is granted till Aug-2014. Vignette is replaced with BRP card. I will get it in 4-7 working days. She gave me the approval letter and passport. Told me, go through it and ask if I have any questions. She went some where.
I am relieved
I was reading the approval letter, point for my age are empty.
She is back. I asked her about the points for my age. Don't worry your application is cleared. I have insisted for the points awarded for the age. She have taken approval letter back and printed another letter, signed and gave me.
Again I was reading the approval letter. Case Reference number is not provided. I have asked her for the case ref number. She said, not required , you can use your payment ref number. I have insisted for the case ref number. She said "Sir, that is all the information we give". I said ok.
I have come to one other person who has got approval letter, requested him to show me his approval letter. On his letter he has got case ref number. Then I went to customer service desk and asked for case ref number. He said ask the case worker, she will print for you. I said she is not providing. He asked is it ok to write( manual) case ref number on the approval letter, I said yes, he took my ref letter and went to my case worker got case ref number written on it.
I left lunar house at 3:15PM.
My application took longer time as my case worker seems to be new and not aware of all the things clear.
As per my observation, usual processing times are 1 to 1.5 hours per one application ( today there are no IT issues good)
Please let me know if any body has queries, I am happy to help for my best.
Once again, Many thanks to this forum.
Final Note: Be brave to question any body in the Home office as per the guidelines of the application. We are paying for it, we have the right to ask as long as we are following the application guidance correctly. I have seen one lady applicant boldly defending case worker regarding maintenance funds ( I think), case worker agreed finally. Case workers are employees just like us. People are made to make mistakes, Case workers are no exception to that. I would say British origin case workers are doing their job good and faster as per my observation for one day in Home Office.
sreenu443 wrote:Hi All,
I have an appointment yesterday (20th Jul 12) at Liverpool. Here is my experience at Liverpool. (Approved in 45 mins)
7:45 Reached Liver Lime Station.
8:17 The capital Building (I came by walk even though you can come to Morrsfield/merseyrail)
8:31 gate is opened and I went in the first place to get first token and back to office if decision is taken soon without any delays.
Process at Liverpool you can see on LED TV’s
1. PEO Precheck
2. Payment
3. PEO Casework
4. Premium Biometrics
8:40 PEO Precheck She asked me my application and just to verify my Visa category as Tier 1 General Migrant extension.
Q1. Questioned me your employed/self employed
Ans: I said employed
Q2. Do you have all proofs
Ans, yes, I have payslips and Dividend vouchers
Q3. Give me your bank statements
Ans. Given personal bank statements and she said you’re self-employed..and asked to sign the form ( just formalities )
Given token no. and wait till 9:00am you will be called for payment.
9:00 went and paid 1800 GBP by Credit card
9:10 called CW(I am happy bcoz she is assian(China )) and asked my application, Original , Photos and if you copy of Xerox copies.
1. 11 months pay slips
2. 7 Dividend Vouchers (I took color print with my company name like letter head and Signed by me as director )
3. Accountant letter
4. Personal Bank statements
5. Xerox copies (optional)
Q1. is this your own Limited company
Ans. Yes
Q2. I asked her do you need my degree certificate
Ans. She verified my Visa and Said no need
Q3. I asked here do you need P60, HMRC tax document.
Ans. She said not required
9:30 PEO Biometrics
9:35 back to CW and took my passport
9:43 CW called me and given approved letter (on Top written my expiry date which is up to 3 yrs.) along with my all original’s
Thanks
Srini
sreenu443 wrote:1. Date of expiry of current leave (visa) : 25-July-2012
2. Date of expiry of the new visa : 25-July-2015( which is written on top with pen by CW i guess..she showed me pl. check this is what you're expectation..I said okay..thanks)
and I have 2 dependents(I didn't get PEO appointment for them)...I am waiting for BRP now..I hope I will get it by 25th July 12..if not I will drop in post with approval letter....if anyone have suggestions please share me.
Note: For age I have got 20 points...(Actually I have got initial Tier-1 visa first time 2 days less under 30 yrs. my date of application 23-Apr-2010 and got 20 pints first time and I am supposed to get same 20 points under 32 yrs when going for extension...however this has been considering now date of application..good luck!!)