Wanted to share my experience at PEO Glasgow on 28th May.
Applied for Tier1 renewal for myself and dependents wife and son.
Reached Glasgow PEO at 9 am for 9:30 am appointment. After security got a token number and waiting for my turn. There were around 10 counters but there were only 2 people seeking appointment. I was called at 9:20 am and the case worked asked for all documents. He said he will call me after 15 mins. He called me after 10 mins and said all my documents are fine and asked me to proceed to Photo and fingerprinting. We finished this in 10 mins and were waiting. We got a call from Case worked at 10 AM saying he is satisfied with my documents and giving me further leave to remain.
I have given debit card number for payment but unfortunatley it did not go through. I called HSBC previous week and asked them to allow me to pay £3400 pounds(fees for myself and 2 dependents) they agreed and told me i can do the payment but it did not go through
![Smile :-)](./images/smilies/icon_smile.gif)
At 11 AM the Case worker called me and said the payment went through but the IT systems are down and asked me to come around 2 PM.
I went out into glasgow city for lunch and came back at 2PM. I was called by the Cae worker and was told the IT systems are down and told me i may or may not come again to Glasogw to give finderprints if the systems have not captured them today. He gave me back all documents,Passports and the extension of Leave to remain letter. He gave me leave to remain from 28th May for 2 years. He told me he will call me next day and inform the status.
I went back to London the same night and got a call from the Case worker the next day. He told me my fingerprints were captured i need not come to Glasgow again. He said BRP will be sent in 7 working days.
After 5 days the courier company left a letter saying we were not there and asked us to give another date/time to deliver the BRP. I feel the courier company have not come at the first instance itself as i was at home all day.
Finally we received the BRP after 2 days.
The PEO at Glasgow were very friendly and i had a nice experience.