Assuming you are in the same situation and have not received the biometric invitation letter here is what to do. Firstly you need to call that number 08706067766 select option 4 and then 1 for biometric information. Tell them you applied on (date) and have not received the invitation letter yet. They will/should now ask for your reference number which you should have received in the acknowledgement letter. Once you provide them this they will ask for personal details for security. After that they can tell you if you are in the "system" or not and whether they have sent out the Biometric invitation letter. They will not be able to disclose any more information. I doubt if they even have any other information apart from that.Prockford wrote:Can I just ask how you got them to comment on your application in particular? I called today and they were very rude, and said that they couldn't give me any information as my application was made less than six months ago and that I should just keep waiting, that it could be up to six months from the application date. How you tricked them into looking up your application would be handy info to have!Aloogosht wrote:For those waiting for biometric invitation letter, finally some good news.
Just got off the phone to UKBA. After asking about the biometric invitation letter and giving my reference number the reply was "oh Gosh, you wont believe it. It just went out yesterday. Sorry about the long delay. It should be with you tomorrow or the day after"
I have so far called them three times in the course of two months. First time I called I was not in the system. Second time I WAS in the system but was told the letter has not been generated/sent yet. And finally this time I was told it has been sent.
Oh and when you call, don't bother using the word "progress" as they seem to get fits when they hear it. Just say you are concerned about not receiving the bio letter.
Good luck.
