- FAQ
- Login
- Register
- Call Workpermit.com for a paid service +44 (0)344-991-9222
ESC
Welcome to immigrationboards.com!
Moderators: Casa, Amber, archigabe, batleykhan, ca.funke, ChetanOjha, EUsmileWEallsmile, JAJ, John, Obie, push, geriatrix, vinny, CR001, zimba, meself2
tell me about it!!! so bummed...Beige wrote:That's odd! When you call to book your interview (and every time you call), they do ask you to confirm all your details including your date of birth. If something was wrong, it should have been identified prior to your interview.
Also if you've tried tracking your application via the website online, you have to put in your date of birth (amongst other things) before they send you an e-mail. So it's quite weird that it hasn't been picked up before now.
sorry to hear whats happened with you shs213shs213 wrote:tell me about it!!! so bummed...Beige wrote:That's odd! When you call to book your interview (and every time you call), they do ask you to confirm all your details including your date of birth. If something was wrong, it should have been identified prior to your interview.
Also if you've tried tracking your application via the website online, you have to put in your date of birth (amongst other things) before they send you an e-mail. So it's quite weird that it hasn't been picked up before now.
when i called the appointment line thy said "yeah we have a slightly different DOB"... our agent should have confirmed it before booking the interview bla bla...
She went on to say "we will sort it out" give us couple of days and if nothing heard by wed next week to call back...
So annoyed it had to happen so late in the process... I just hope they dont make me pay another 80 odd and re-applu from scratch...
Anyways, When I called them to book the appointment the first itme, I had pretty poor signal on the phone and had to repeat few things... Poor indoor mobile signal partly to be blamed...
many thanks for the link, i will sure make them aware how i feel about their mess up!CheerfulBelle wrote:This happened to me first with the NCS (they lost my payment slip), and it happened again recently with my Passport application, though luckily before the interview stage.
I was 'lucky' as I found out (completely by accident) that they had the wrong address on their system.
I say by accident as I had only sent an email to track my passport application, and the couldn't find it due to the wrong address on their system
For what it's worth, my application definitely had the right address, and for insurance, I had also sent it via the Post Office checking service.
I think sometimes it's pot luck how your application is dealt with, and you can be one of the unlucky ones
I hope you get this resolved soon. Here is a link http://www.homeoffice.gov.uk/agencies-p ... passports/ for if nothing gets resolved, and you need to complain or contact the Central Customer service team. Good luck with your application.
Wow! Hopefully they'll give you the earliest interview appointmentshs213 wrote:Passport office called now; said they are sending a letter requesting to see my naturalisation certificate to amend the DOB...
They don't want to see my passport again; just the nat certificate. Once they receive that; they will put me in to the interview stages again....
So back to Sq1 of the passport application for me...
Cool thats good mate...hoepfully they will give you earleist appointment..good luck mate...shs213 wrote:Passport office called now; said they are sending a letter requesting to see my naturalisation certificate to amend the DOB...
They don't want to see my passport again; just the nat certificate. Once they receive that; they will put me in to the interview stages again....
So back to Sq1 of the passport application for me...
So true mate; if the mistake was mine; they would have made me pay £80+ re-apply and take the luxury to delay the processing quoting further checks...rnr79 wrote:its matter of princial if there is anything small mistake from our end we have to face serious consequences so if they make a mistake we must make them pay for that
that's bad... got few Qs...tom1 wrote:Hi I also have a very bad experience. I applied for passport on 30/06/2011 they sent me back a query about wrong surname which should be corrected from HO. So after correction I resent the naturalization certificate to IPS again on 20/08/2011. Now I booked my interview on 26/08/2011 in derby passport office which is 141 mile from my home in order to get my passport early as I have an urgent travel plan but it made the situation more complicated unfortunately their computer system was down and they completed the process manually.Now when I tracked my application online and they sent me back email that we donot have anything on system so book your interview again .
The whole system seems to be designed to flummox and frustrate applicants . After reading of these errors the IPS makes in scanning forms (would it NOT be so much simpler if they allowed you to fill the forms online and then take a print-out, rather then the totally asinine system where you can fill online form and then IPS prints it out and posts it to you. I thought maybe that was because of the barcode (though it should be simple enough for the system to generate a unique barcode when you save a form - thats how the US visa application forms work), however, atleast at the PO check and send service, they stick on a new barcode sticker on the form!!!; so why not just let us prin the forms, should reduce scanning errors.CheerfulBelle wrote:This happened to me first with the NCS (they lost my payment slip), and it happened again recently with my Passport application, though luckily before the interview stage.
I was 'lucky' as I found out (completely by accident) that they had the wrong address on their system.
I say by accident as I had only sent an email to track my passport application, and the couldn't find it due to the wrong address on their system
For what it's worth, my application definitely had the right address, and for insurance, I had also sent it via the Post Office checking service.
I think sometimes it's pot luck how your application is dealt with, and you can be one of the unlucky ones
I hope you get this resolved soon. Here is a link http://www.homeoffice.gov.uk/agencies-p ... passports/ for if nothing gets resolved, and you need to complain or contact the Central Customer service team. Good luck with your application.
Lets see what happens.Hello,
Could you please confirm receipt of application, and also the fact that my main details (DOB, address) have been scanned correctly from the form; I've read of instances where incorrect information was scanned and recorded from the forms.
congrats shs213shs213 wrote:Hi All,
Just to close this thread;
I was put through to the interview stage after sending the naturalisation certificate... Booked the first available interview [90 min drive] - all went OK and got the passport delivered today...
My advised to anyone naturalised is to make the first available interview and push to complete the journey ASAP. There's a tendency to think the difficult part is over and take things easy with the pp application/interview. My experience shows there's enough room for unexpected things to delay your pp.
Good luck to all!