- FAQ
- Login
- Register
- Call Workpermit.com for a paid service +44 (0)344-991-9222
ESC
Welcome to immigrationboards.com!
Moderators: Casa, Amber, archigabe, batleykhan, ca.funke, ChetanOjha, EUsmileWEallsmile, JAJ, John, Obie, push, geriatrix, vinny, CR001, zimba, meself2
Hi Sofia,sofia.d.c wrote:Ugh Lee how horrible!! Maybe you should send a written complaint/request by post as hellrose will be doing? They are in breach of their own standards!
Hi Lee333lee333 wrote:I engaged an immigration lawyer yesterday to try and assist with the return of our passports prior to our travel 21st December.
Probably a waste of money but at least it feels like I am trying something different.
Emails, letters and phonecalls to a call centre who can't/won't help just got too frustrating for me.
Will report back if the lawyers manage to acheive anything...
Hi Motani,Motani wrote:Hi Lee333lee333 wrote:I engaged an immigration lawyer yesterday to try and assist with the return of our passports prior to our travel 21st December.
Probably a waste of money but at least it feels like I am trying something different.
Emails, letters and phonecalls to a call centre who can't/won't help just got too frustrating for me.
Will report back if the lawyers manage to acheive anything...
Did you try involving your MP?
I had very similar situation whereby my initial request for passports was placed day next to application i.e 18/10/12 but was ignored (from later experience). I had tickets booked for travel for 11/11 and hence, I kept requesting them back in the time between. However, it was nothing different from everyone else's case and I had to cancel my ticket etc on receiving nothing. My next target was to get passports back for my new job and most importantly, my wife's travel planned for the 19/12. And the disappointing process of requesting and waiting started all over again, until very recently when I decided to contact my local MP! She was very accommodating and contacted UKBA on my behalf on 4/12 and here I am this morning looking at my passports in hand after weeks of struggle.
Before you get lawyers involved and spend any cash, I suggest approach your MP and see if they can help!
flipper77 wrote:Hi lee333,
I have also recently contacted my local MP's office, to ask for assistance in getting my passport back. No news on progress so far, but I'll update here when I do get something!
To find contact details for your local MP, you can use this website: http://findyourmp.parliament.uk/
Good luck!
flipper77 wrote:I phoned the MP's office, and that was fine. I'd recommend phoning yours, at least you'll get to speak to someone, even if they ask you to email instead, at least you'll know where you stand with them!
sofia.d.c wrote:Also, I read on the "timelines" forum that one member filled out the new form, returned it to the liverpool email address, and got his passports within two weeks. Maybe this is the new system they're moving towards?
Here's a paste of what Ultragar said:
Hi,
We have requested our passports back on 09th November, got them back on 24th November.
I was expecting the RC with them as we had applied for EEA2 back in August but they sent us back only our passports....
FROM ME - then I asked him how he did it, here's what he said:
Please go through the following link:
http://www.ukba.homeoffice.gov.uk/about ... documents/
I have downloaded 'return of documents' form from there and then sent the filled form to UKBA via email.
Any help would be appreciatedOnly the document holder can request their documents back unless it is a withdrawl of an application which then has to be from the main applicant.
Maarian wrote:Hi All,
Thanks for informative posts - it helps a lot!
My husband requires his passport and we are filling-in the 'return of documents request' and our question is:
On the request form, under 'Applicant's name' should I write my name (I'm non EEA) or my husband's (EEA)?
It's confusing because on http://www.ukba.homeoffice.gov.uk/about ... documents/ is writtenAny help would be appreciatedOnly the document holder can request their documents back unless it is a withdrawl of an application which then has to be from the main applicant.
Thanks
lee333 wrote:I engaged an immigration lawyer yesterday to try and assist with the return of our passports prior to our travel 21st December.
Probably a waste of money but at least it feels like I am trying something different.
Emails, letters and phonecalls to a call centre who can't/won't help just got too frustrating for me.
Will report back if the lawyers manage to acheive anything...
sofia.d.c wrote:Lee333 That's UNREAL! Do you know what the solicitors said/if I can get a copy of that letter? Haha. I'm a law student and have wondered if "representing myself" would be sufficient, or if it needs to go on a qualified solicitor's official letterhead.
How? By email - which address? Letter - which address? Both?themarcophoto wrote:13/09/12 - Requested passport
Such a turnaround is what it should be. I sent my request on 06/12 by recorded snail mail to the Permanent Migration team, P O Box 306, Liverpool. We'll see what comes of it.themarcophoto wrote:19/09/12 - Received passport