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Hi, I help my friend to submit his application on the last day of June, 2012 and until today, we heard no decision. Other friend, a lady, submitted on 15/08/2012 also heard nothing until now.cheekyvirgin wrote:Hi guys i applied in 10th July 2012 and still not heard any thing despite sending letter from my MP...
Any one from July applicants still waiting.
What for do they use the word World Class Service??UKBA wrote:We believe our proposals to increase fees strike the right balance between ensuring the UK Border Agency continues to provide a world class service
Is UKBA anywhere close to this definition?According to beldingskills.com wrote:World-Class Customer Service, as we define it, is the process of consistently communicating to every customer - whether it is an internal customer or external customer - that they are valued, and that their satisfaction is paramount to your organization.
Achieving World-Class Customer Service requires strong service leadership, skilled management, effective teamwork, and skilled, caring and motivated people on the front line. Customer service representatives need to be supported by customer-centric processes and standards which are championed by effective management and strong leadership.
im july applicat and im still waiting.cheekyvirgin wrote:Hi guys i applied in 10th July 2012 and still not heard any thing despite sending letter from my MP...
Any one from July applicants still waiting.
I personally agree with you. Who have passed over six months please complain to UKBA, help your self and It will helps others as well. Do it in writing, don't keep silent and suffer. It does not effect on your application.k77 wrote:Hi Guys,
All those who are waiting for a long time on their application to be decided, they can make a complain to UKBA. At least they will take note of your complaints.
If you do not say anything then obviously they will think their customers are happy and satisfied.
Pls pls make a complaint if you are waiting for a long time. Do not suffer in silence.After all they(UKBA) have provided the complaint procedure itself.
amjadleeds wrote:Hi everyone I have applied on 25 OCT 2012, bio metric done on 15 Dec , letter came on 10th January 13 bio metric section 10 not singed , HO provide special envelope, my solicitor print whole new form due to form was change during application, and send them new form include section 10 bio metric section too. Now letter came again give us bio metric letter dated 19th of Feb, Visa Tier 1 going to runout mid of March , so stress level quite high. Solicitor advice me you can put application Tier 1 for extension side by side ILR under process.
twice bio metric , twice money , ILR fee, Tier 1 extension fee, solicitor fee, Fees going up toooooooooooooo
Working really heard to meet all expenses what can do else.
Any advice and experience please share
Best wishes for everyone
Regards
Amjad
let_koko wrote:Guy
What i have done, in the last 2 weeks
I sent 2 letters to their Liverpool address (2 different address) on the same date and email, for them to expedite my application and also send a copy of the letter to my MP to also write them and for case to be expedited.
I wasn't gonna call the HO this morning, but i was a bit free at work and decided to give them a call. The lady that picked up said a letter has been sent out to me yesterday 26 Feb, i asked if a decision has been made, she said, she couldn't disclose that, i also ask for the content of the letter, she refused to.
My questions
How long does it take for their letters to arrive ? any clue
What could it be ?
Am so nervous
Whatever the content is, I'll definitely share it with you guys.
Thanks
adkh2_1 wrote:let_koko wrote:Guy
think it will be your ILR approval letter hopefully... btw when did you apply ?
hi alladkh2_1 wrote:let_koko wrote:Guy
What i have done, in the last 2 weeks
I sent 2 letters to their Liverpool address (2 different address) on the same date and email, for them to expedite my application and also send a copy of the letter to my MP to also write them and for case to be expedited.
I wasn't gonna call the HO this morning, but i was a bit free at work and decided to give them a call. The lady that picked up said a letter has been sent out to me yesterday 26 Feb, i asked if a decision has been made, she said, she couldn't disclose that, i also ask for the content of the letter, she refused to.
My questions
How long does it take for their letters to arrive ? any clue
What could it be ?
Am so nervous
Whatever the content is, I'll definitely share it with you guys.
Thanks
i think it will be your ILR approval letter hopefully... btw when did you apply ?
@let_kokoadkh2_1 wrote:let_koko wrote:Guy
What i have done, in the last 2 weeks
I sent 2 letters to their Liverpool address (2 different address) on the same date and email, for them to expedite my application and also send a copy of the letter to my MP to also write them and for case to be expedited.
I wasn't gonna call the HO this morning, but i was a bit free at work and decided to give them a call. The lady that picked up said a letter has been sent out to me yesterday 26 Feb, i asked if a decision has been made, she said, she couldn't disclose that, i also ask for the content of the letter, she refused to.
My questions
How long does it take for their letters to arrive ? any clue
What could it be ?
Am so nervous
Whatever the content is, I'll definitely share it with you guys.
Thanks
i think it will be your ILR approval letter hopefully... btw when did you apply ?
let_koko wrote:Guy
What i have done, in the last 2 weeks
I sent 2 letters to their Liverpool address (2 different address) on the same date and email, for them to expedite my application and also send a copy of the letter to my MP to also write them and for case to be expedited.
I wasn't gonna call the HO this morning, but i was a bit free at work and decided to give them a call. The lady that picked up said a letter has been sent out to me yesterday 26 Feb, i asked if a decision has been made, she said, she couldn't disclose that, i also ask for the content of the letter, she refused to.
My questions
How long does it take for their letters to arrive ? any clue
What could it be ?
Am so nervous
Whatever the content is, I'll definitely share it with you guys.
Thanks
on 20th feb, when i called home office number to get the address for expediting my application, the lady gave me the following address;let_koko wrote:UK Border Agency
Capital Building
Liverpool
L3 9PP
UK Border Agency
PO BOX 306
LIVERPOOL
L2 0QN
andie_83 wrote:Hi, if you could please share the two addresses where you sent your complaint letter it would be great.
I was feeling quite down this morning until I saw your post. Now I'm devastated by the thought of another month (to get to your timeline) of checking the post everyday. Terrible!!!!!!!!!!!kevinwoo wrote:It has been very exhausting waiting and I am still waiting...wondering if there is a number I can call or should I bother? (as they will only ask you to wait?)
It has been 8 months!!!
My key dates as follow:
App sent: 14/6/2012
Ack received: 18/6/2012
Bio invite: 21/08/2012
Bio done: 22/08/2012
Change of address: 19/11/2012
ILR received: pending