Missing Biometric letter

[shah76]

I applied for ILR last month for the whole familty (main applicant with 3 dependants) and received the Biometric enrolment letter last week. I was surprised to see that I got 3 letters enclosed in the envelop and letter relating to my elder son (9 year old) is missing.

I am not sure where to contact for the missing biometric enrolment letter and how to proceed further. Should I go for the biometric for 3 of us and wait till i receive another letter from Home Office? Please advice

Thanks

[sanny26]

you need to call ukba asap...

[walex]

@Shah76,

You should go ahead to do the rest of the applicants; but call biometric enrolment line at the place in which you would want to enrol the rest applicants; they might be able to do something about it on the spot.

You could as well take with you your application reference number to make life easier for the customer assistant who would be asnswering your queries.

Best of luck with your application.

Regards,

Walex