Damanisshallo,DRcfox wrote:Andie_83
I decided to write a letter to Teresa May, Rob Whiteman, the Home Office and cc's my MP. My MP's assistant (who is very helpful) was able to find out today that they only acknowledged my application being over six months on the 15th April....when really it would have been on the 31 Feb. Not sure if this is a good sign or a bad sign. Anyway, I thought I would provide a copy of the letter I sent if it might helps others.
Dear Teresa May,
I am writing to you regarding the UKBA and the serious delays (nearly 8 months) with my Indefinite Leave to Remain application. I am not one to complain but, after watching the Channel 4 program UKBA Uncovered, I was so distressed by the state of the UKBA I felt it necessary to voice my concern. I have been corresponding with my local MP NAME regarding my case and he has sent a letter on my behalf regarding the progress of my application. I have also written a personal letter to the head case worker along with two faxes.
Details of my application:
UKBA Ref. No. :
Application Type: SET (O) Applied from within the UK
Application Date: 31 Aug 2012
Main Applicant: NAME D.O.B. , Nationality:
Biometric Enrolment Date: 1 Nov 2012
6 Months wait period completed on 31th February 2013; 7 Months wait period completed on 31th March 2013
My Concerns:
1. Applications made after mine have received a decision while my application has not been allocated to a case worker. UKBA promises that they process applications in the order they are received and this clearly has not happened in my case.
2. UKBA has seriously delayed my application processing beyond their published service standards. This is due to maladministration at UKBA and no fault of my own. This lack of transparency has caused me tremendous mental stress and has prevented me from visiting my partner, my grandmother, and applying for jobs.
3. I was also surprised to see how many other government departments are being affected by the lack of competency of the UKBA. MPs should be focused on solving their constituencies’ and the country’s bigger problems and not having to deal on a daily basis with the failures of this department. Allocating the responsibility to other departments such as Enforcement does not solve the problem but only embeds the issues deeper. To see the UKBA workers laughing about this on the undercover video was quite upsetting.
4. Although dividing cases into a range of difficulty is a good idea, I believe it is too late. I think there needs to be a major government intervention to process the 50,000+ backlog cases and a fundamental transformation of the department is needed. The fact that the show highlighted that nothing has actually changed since the Easter deadline was disturbing.
Please can you provide me with a clear timeline for the processing of my application and clarity about my other concerns? These 50,000+ cases are PEOPLE; people who have paid approximately £1000 for the UKBA to uphold their responsibility. In any other industry, when a deadline is set, you do what is necessary to meet it. That may mean sleepless nights and long weekends but lawyers, doctors, bankers, stockbrokers, sales associates, and students all have to meet their deadlines and thus should the UKBA!
Sleepless in Richmond,
NAME
I think using the C4 documentary, we can all claim our thousands of fee we paid for such a poor service actually being done by random unqualified novices. How does it cost so much?? Its a unlawful, rip off.
Would this need a petition?
Might need strength in numbers.