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Jambo wrote:Are they sure money was debited on 29/03? Normally the acknowledgement letter is issued as soon as money is debited. It is quite unusual that this happened a month later. Fees changed on 06/04 so they will need to pay the higher fees if the application was received by the HO after that date (regardless if they had a NCS appointment before the date).
that's right , they don't live together because of workJambo wrote:Just realised that 1317 +385 = 1702 which equals to 2 single applications (£851 2012 fees). It seems that the HO is not treating them as a joint application but as two singles. Either they didn't submit a marriage certificate or they don't live together at the same place (those are the requirements for a joint fee).