I submitted a request for change of surname on my biometric residence permit using the BRP(RC) application.
Date Applicaiton Posted: 22/04/2013
Date Application Received: 23/04/2013
Date on Acknowledgement Letter: 24/04/2013
Current status (06/06/2013): UKBA (on 0870 606 7766) unable to locate my application using the reference number on the acknowledgement letter
Has anyone else had this issue in the past?. I am quite concerned as I have sent quite a few original documents including my passport, BRP and marriage certificate. Does anyone know if there is a phone number or an email id which might be able to confirm the fact that they are atleast working on the application !
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