If you have not received your permit 10 working days after the date on your letter from us extending your permission to stay in the UK, you should email
BRPDelivery@homeoffice.gsi.gov.uk. In your email you should state:
your full name;
your date of birth;
your nationality;
your passport number;
your case reference number;
the delivery address for the permit; and
a contact telephone number.
If you do not provide all this information, there may be a delay in answering your query.
You can also send this information by post to:
Freepost RRYX-GLYU-GXHZ,
Returns Unit,
PO Box 163,
Bristol
BS20 1AB
