mujzaman wrote:Is anyone still waiting for a certificate from UKBA.
After several emails to the Nationality Progress email address, I received an email to advise me an approval letter was sent out and we should receive a reply by 5th August. The 5th August came and went and still no sign of a letter. I emailed them once again and received a reply to say another letter has been printed and we should receive within 2 weeks. My wife then received an invitation letter on the 13th August we jumped with joy. I know your thinking that was a bit premature, but I guess I had some faith in the system. However, that was short lived when I contacted the Luton Registry office. They advised me that "NO" certificates have been received in the last 2 weeks because of some technical issues and to try again in a week.
I contacted my registry office again today (20/08/13) to ask if my wifes certificate has been received. She took some details down and put me on hold. After 5 mins the advisor came back with some astonishing news. On the UKBA system it does not indicate that any letters have been sent to my wife. I told the advisor that is rubbish as I have proof of the letter and can bring it in to show you. I was once again put on hold so the advisor can contact UKBA. After a further 2 mins of holding the advisor came back and said, UKBA have made a mistake and no letters should have been sent out to my wife. The advisor then told me the certificate will be ready in 2 weeks. I think for sure there is an issue at UKBA.
Has anyone else had the same issue?
Does anyone know what the technical issues are?
Thanks,
Muj
I contacted them and they told me they had an IT issue preventing them from entering decisions onto the system; this was 2 weeks ago, so it might be solved now.
So, in your case, they told you that you were approved, but they shouldn't have sent the letter yet; it sounds like you are approved, but they haven't been able to print your certificate yet; did you ask if that was the case?
Also, when did you submit your application?
Regards
D