IT issues at Croydon today

[chelsea2014]

So much for the premium payment made for me and 2 deps and hrs of delays.

Now been told to wait till next week that they will call me because of waiting Biometric verification which I assume is for my son who will be 6yrs 2 weeks time so they didn't take his finger print. Same issue with lots of other candidates.

How true is this?

[Subbarao]

So much for the premium payment made for me and 2 deps and hrs of delays.

Now been told to wait till next week that they will call me because of waiting Biometric verification which I assume is for my son who will be 6yrs 2 weeks time so they didn't take his finger print. Same issue with lots of other candidates.

How true is this?

for kids they dont take finger prints. when i went last time, i remembered taht they took a photo and some senior leader has to always approve the exceptions ( i.e for kids ). But it just took 20 minutes of time. Thats what i am aware of.

[chelsea2014]

So much for the premium payment made for me and 2 deps and hrs of delays.

Now been told to wait till next week that they will call me because of waiting Biometric verification which I assume is for my son who will be 6yrs 2 weeks time so they didn't take his finger print. Same issue with lots of other candidates.

How true is this?

for kids they dont take finger prints. when i went last time, i remembered taht they took a photo and some senior leader has to always approve the exceptions ( i.e for kids ). But it just took 20 minutes of time. Thats what i am aware of.

That's correct its just in today's case, our number was under Waiting Biometrics Verification for more than 3hrs even though the lady that took the biometrics did mention to me due to their IT issues today, it might take between 11/2 to 2 hrs.

Clearly not the case as they announced that their IT issues might take longer than expected.

Well what can i do than just wait till next week for their call.

[dk2011]

[quote="chelsea2014"][quote="Subbarao"][quote="chelsea2014"]So much for the premium payment made for me and 2 deps and hrs of delays.

Now been told to wait till next week that they will call me because of waiting Biometric verification which I assume is for my son who will be 6yrs 2 weeks time so they didn't take his finger print. Same issue with lots of other candidates.

How true is this?[/quote]

for kids they dont take finger prints. when i went last time, i remembered taht they took a photo and some senior leader has to always approve the exceptions ( i.e for kids ). But it just took 20 minutes of time. Thats what i am aware of.[/quote]

That's correct its just in today's case, our number was under Waiting Biometrics Verification for more than 3hrs even though the lady that took the biometrics did mention to me due to their IT issues today, it might take between 11/2 to 2 hrs.

Clearly not the case as they announced that their IT issues might take longer than expected.

Well what can i do than just wait till next week for their call.[/quote]

Did they at least return original documents like passport etc ?

[teir12011]

did you get your decision

[chelsea2014]

No documents was returned and wasn't told of any decisions made. What they did was call every single numbers affected by this one at a time to pickup an apology letter and promising to call within next 24hrs (working day)

[Amber]

Not unusual, the biometric system often crashes.

[rajesh9pl]

Croydon is notorious for this. Good luck!

[redbull110]

Hi Amber,

On the same day I was given the letter for Further Enquiries at the Croydon PEO i.e. 2nd August 2013.

Can this be due to the IT issues they had on the day OR they are actually checking something else on my case.

My case was straight forward i.e. Employed Professional with 40+K per annum. Supplied payslips for last 12 months and the 12 months bank statements too.

Also supplied Life in the UK test sheet and payslips for the durations while I was on my annual leaves.

5 of my arrivals out of 12 into the UK were on IRIS, and I specified this as well on my covering letter as well as section 8B of the form.

Any clue why I was given the further enquiries letter? Was it due to IT issues or they want to make enquiries on my previous immigration history which is for the time while I was on the student visa from April 2004 to May 2008.

Any suggestions or comments on this will be highly appreciated.

Many Thanks.

Regards,

REDBULL110

[Amber]

One cannot say what they would like to investigate. Your case might have just been a random check. If all the evidence was correct and legitimate I would not worry, if they require anything else they will let you know.