Hello, just to let you know guys, that after long wait I have just received my passport. special delivery (luckily on Saturday- so I was there).
I have sent my aaplication to Cannock on the 27th of July.. which means it took them 2 months .
At the time when I applied, I was told that waiting time was maximum 2 weeks . I think you should always follow the Operational Service Level publised on their website www.workingintheuk.gov.uk .it is accurate.
Anyway got the new Residence Permit shiny sticker with my photo on it. and a standard letter and my bank statment.
for your information my case was a simple work permit extension for the same employer - (got the approval in 2 days).
A question for those who had the same case: I understand that I should receive another letter with a work permit ? or my employer will get it ? or neither?
good luck for all ..