All June Incountry applications please post here

kck9 · Post by **kck9** » Thu May 31, 2007 9:48 am

Thought of starting this as it is May ending........

Just to share..........

Posted my cousins application.

Timelines
Posted: 30/05/2007 (It should be there with them by today as it is a special next day delivery)

Royal mail portal is having some problems. I am trying to track the special delivery reference number and it is giving me

Sorry, there has been a problem with the reference number you've entered. Please try again.

But there is nothing wrong with the reference number. Dont know, we have to wait and see. It should have been with them by yesterday. Just waiting for reference number.

Please try to post your June Timelines guys.....

kck9 · Post by **kck9** » Fri Jun 01, 2007 9:51 am

Guys did any of you made in country application yesterday or on 30th by Royal Mail Special delivery and encountered the problem through royal mail portal to track and trace........ please update.

Thank you

AspireHSMP · Post by **AspireHSMP** » Fri Jun 01, 2007 11:24 am

Hi KCK

Do not worry. I got the same msg and am still getting the same msg. I have received my approval letter this week.

Guess, there is an issue in royal mail tracking when we send the letters to Post Box.

Cheers
XM

kck9 · Post by **kck9** » Fri Jun 01, 2007 11:44 am

Thanks for your respnse AspireHSMP.

Posted on 30th May.
Received on 31st May.
Credit card charged on 1st June.
Still waiting for the reference number.......

Guys, Please post your June Timelines...........if anyone applying from today....Thnx

ragav100 · Post by **ragav100** » Fri Jun 01, 2007 7:50 pm

made an incountry application on 29th.
Documents received by HO on 30th
Credit Card debited on 31st
reference nos not received yet.
fingers crossed

HSMPreqJun07 · Post by **HSMPreqJun07** » Fri Jun 01, 2007 11:23 pm

In country application posted on the 31st May
Received 1st June
Cheque not debited yet

lonelyuk · Post by **lonelyuk** » Sat Jun 02, 2007 5:30 pm

Hi all,

sent in-country application on 31st May (Thursday).

checked on the RoyalMail portal today and there's no tracking record.

now i am slightly concerned that it's lost.

Next day delivery should have been received on Friday (1st June).

SYH · Post by **SYH** » Sat Jun 02, 2007 6:53 pm

YOu mean it wasn't updated in the system in one day.
Try again next week

kck9 · Post by **kck9** » Sat Jun 02, 2007 7:02 pm

Hi lonelyuk,
dont worry, there is some problem with the royalmail portal. It is having some problems. even our application was the same case. check the 1st post in this thread. Our application amount was charged on our credit card next day. so not to worry
thnx

lonelyuk · Post by **lonelyuk** » Sat Jun 02, 2007 7:43 pm

Hi guys,

thanks for the reply.

I sent in payment via postal order, so i won't know if payment has been deducted (as in the case of credit card).

i am concerned that there's no tracking record entered in the royal mail portal. the portal seems to be working, just lacks tracking status of my parcel.

i understand that tracking starts once my parcel arrives at one of their mail centres. i am just concerned that if the postal office ppl get things mixed up and my item isn't delivered then it just creates so much hassle for me.

you guys realize that royal mail loses 14 million mails in the last 12 months. that's more than a million per month. i am really skeptical about the service.

HSMPreqJun07 · Post by **HSMPreqJun07** » Sat Jun 02, 2007 11:34 pm

don't worry Lonely. I'm on the same case. I couldn't track my item on the website and assumed it's an IT problem.
I will call them on Monday if I still can't track it by then. Phone number 08457 001 200.

kck9 · Post by **kck9** » Mon Jun 04, 2007 10:22 am

Dear HSMPreqJun07, lonelyuk
I am pretty sure that there is some problem with the Royal mail tracking system. I understand your concerns, what lonelyuk is telling is right, trackin system is working for few of the reference numbers. but i think it is having the problem with the new references. the same thing happend with my cousins application, but atlast we found his card been charged on 1st Jun. So i thnk it might be the same case with ur applications.

Thnx

lonelyuk · Post by **lonelyuk** » Mon Jun 04, 2007 10:27 am

hi kck9,

thanks for the reply.

i just checked on the portal again, there's still no information available, all it says is 'come back later'.

i really hope it's the system not updating to date than mis-handled by the post-office.

will keep u guys updated

president · Post by **president** » Mon Jun 04, 2007 11:37 am

Hi Lonelyuk,

Do not worry about ur parcel. I had phoned the same problem as well..I phoned the royal mail service line and they told me that there is a problem with their tracking service especially with the mails sent to PO Box address....

Call home office to relieve urself of the tension...don't worry.

Thanks,

President.

ragav100 · Post by **ragav100** » Mon Jun 04, 2007 12:27 pm

called up the HSMP office today and got the payment reference number. It appears no case worker been assigned to my application yet. I been adviced to give a ring after a couple of days

kck9 · Post by **kck9** » Mon Jun 04, 2007 12:39 pm

ragav

Thnx for the update. did they tell you the reference number directly if you give the details. Generally when we call them they ask for the reference number first and then do the further proceedings. But you said you got the reference number from them. so what did they askd for. have they askd u jst the name address and DOB or anything else.

Thnx

ragav100 · Post by **ragav100** » Mon Jun 04, 2007 12:46 pm

nah... they asked the royal mail special delivary reference number and my full name.. tats it

lonelyuk · Post by **lonelyuk** » Mon Jun 04, 2007 2:21 pm

Hi kck9,

if you type your cousin's ref number into the tracking system, does it also say "Come back later"?

Thanks.

kck9 · Post by **kck9** » Mon Jun 04, 2007 2:54 pm

No it comes as

Sorry, there has been a problem with the reference number you've entered. Please try again.

kck9 · Post by **kck9** » Mon Jun 04, 2007 3:22 pm

Ragav,

called up the HSMP office today and got the payment reference number. It appears no case worker been assigned to my application yet. I been adviced to give a ring after a couple of days

I just gave them a call regarding the application, but they said they haven't updated the system yet and they haven't got the PRN number yet. Can you tell me which number did u call. also tell me which series your number startes with ???? I called 01142076020...My cousin bit worried as he is due to turn 30 years in this month.........

Thnx

lonelyuk · Post by **lonelyuk** » Mon Jun 04, 2007 3:24 pm

Hi guys,

thanks all for the help and support.
so much appreciated in times likes this.

i called the royal mail customer service number and one of their representative confirmed that it's been delivered to the sheffield mail centre but he's not sure what's going on from there.

ragav100 · Post by **ragav100** » Mon Jun 04, 2007 3:42 pm

kck9,
i've called 01142074074 option 1 (for hsmp).. even initially i've been updated that their system dont have any other information and seeing blank screen.. but few seconds after i've been told to wait for few seconds and got the payment reference number.. to be honest, iam still not sure whether PRN and HSMP application refrence number are same

kck9 · Post by **kck9** » Mon Jun 04, 2007 4:26 pm

Whats was the series of your reference number is it somethn like 216*** or 217***

ragav100 · Post by **ragav100** » Mon Jun 04, 2007 4:31 pm

its some thing like HS270710****

kck9 · Post by **kck9** » Mon Jun 04, 2007 4:40 pm

No problem..... I think that is only payment reference number. it is not hsmp reference number. generally hsmp reference number is 6 numbers i think

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All June Incountry applications please post here

All June Incountry applications please post here