I arrived at the site around 6:30am and there was just the ONE queue to the left of the door with around 30 people. At approx 6:45, security came out and told everyone for OCI submission and Other passport services to make 2 queues on the right side of the entrance door. Unfortunately some of those who queued up first on the original queue ended up way back in the new queue.
By 7am the queue had got to about 100 and by 8am, 200+
At 8:30 they started calling in people from the Other passport services queue and they were given their token as they went past security. The OCI queue was called inside about 8:50 and they will want to see your completed applications at security so make sure they are visible before you enter. I was given token 428 (28th) for OCI.
After going past security, you will enter a large room downstairs with several counters and seating. By the time I got down it was almost filled by the earlier people but i managed to get a seat. Counters 6, 5 and 4 are for OCI so make sure you sit/stand near there. The unfortunate people for Passport services had only ONE counter (no.
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There are monitors in the room which show the current token number that is being served but sometimes they are not updated quick enough and are small to read. Try and sit near the OCI counters if possible as the token numbers may be called quick.
BE WARNED. One of the OCI counters has a very harsh woman(wearing glasses at counter 5 I think) and she shouts at almost everyone. She appears to be very strict and rejected 2 people while I was there. Luckily I avoided her and the lady serving me was nicer and didnt ask me a single question.
On that day they opened a 4th OCI counter (number 1) and that reduced the wait times. I finished by 10:30. When I came out of the building there was hardly any queues on the OCI side but the queues on the right for OCI collection appeared long.
Hope that helps anyone.