I applied on 7/10/2013 and fee was taken on 30 of the same month. I received acknowledgement letter with an NFEE reference number. Its been 3 weeks since they debited the fee but when i rang them today with the reference number, the lady told me that that reference number is bringing up some one else's details and not mine. I have checked many times and reference number is correct
All i have been told to just wait which is a bit ridicules.
Is it normal practice to issue acknowledgement letter without putting the application on the system ?
Any input would be much appreciated.
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