Post
by yankeebrit » Sun Nov 24, 2013 2:52 pm
I'm not sure if anyone else is having a problem with the Visa4UK website but my experience has been pretty dire.
I applied for my wife's spouse visa on the OLD website last Monday just before it was shut down for maintenance. I went through the whole process and paid etc. However, when I logged back into the site it told me I STILL needed to pay. The money was taken from my account non the less. I also, received NO confirmation of any kind and therefore my wife could not take her Biometrics as we had no paper work or proof of payment.
The old website then shut down for 48 hours...
After 48 hours the new website came online. Despite having paid for the original application I was told that it had been deleted and I should apply again on the new website, so that is what I did.
The new website was as slow as hell. Kept timing out and logging me off with errors etc. Somehow I got through it. I submitted the application, booked the biometrics time and paid AGAIN.
Once I had completed the payment I logged back into the site only to find that my biometrics appointment was no longer saved and IT STILL WANTED ME TO PAY AGAIN!!! - I checked my account and of course the money had been taken.
Again, no confirmation...My wife is supposed to be taking her biometrics tomorrow however I have no paperwork or even an address to go to...
I have now Paid nearly $4000 USD to the UKBA and don't have anything to show for it. All the while, all my bank statements and paperwork are going out of date.
Is anyone else having issues?