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Ukba haven't returned documents

Only for queries regarding Indefinite Leave to Remain (ILR). Please use the EU Settlement Scheme forum for queries about settled status under Appendix EU

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SmrAussie
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Posts: 6
Joined: Fri Aug 23, 2013 8:32 pm

Ukba haven't returned documents

Post by SmrAussie » Tue Dec 03, 2013 9:04 pm

Anyone had any experience of ukba not returning your documents? They have sent my BRP about 8 weeks ago but didn't address the package with my personal documents in correctly. This means they are missing in the postal system somewhere and neither Royal Mail or ukba seem able to resolve it. Any advice?
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SmrAussie
Newly Registered
Posts: 6
Joined: Fri Aug 23, 2013 8:32 pm

Post by SmrAussie » Wed Dec 11, 2013 9:59 pm

Been told today it's reported lost in the mail. Ukba are blaming Royal Mail and vice versa. Either way I'm out of pocket £100's while I try and fight for compensation. I beg you to use the settlement checking service so you don't end up in my position!
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