I applied back in December and the amount of the application fee was deducted from my balance on Wednesday 22 Jan in the morning. On the same day my debit card - that I used for the payment - got stuck in a cash machine and I had to cancel it and ask for a replacement. Since that time, the payment from UKBA is still showing as pending.
I've been into the bank branch and they confirmed who the pending payment was from but said that they just haven't got around to taking the payment yet - it's still there waiting.
This afternoon I received a letter from the Home office formally acknowledging my application dated 22 January - and stating that my application fee has been received and paid in full - however when I check internet banking after now 4 days it's still not cleared. So I assume there is a problem with them not being able to take the payment because my card was cancelled.
Any advice? I know calling them is a waste of time - but I'm concerned that they think I've paid but I haven't yet.
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