THis is the reply i got:j666my wrote: ↑Tue Mar 15, 2022 6:26 pmI sent this email earlier to them
"I am very disappointed with this delay this causing extreme distress to myself and my partner. The least that could've been done is give us a timeframe. We're just left to hope in the blind. We have paid for this service and and feels like you guys are playing with families lives. We applied back in December and i really can't stress how this process and wait is affecting us mentally. I am extremely disappointed and stressed out affecting me on a daily basis. "
"Thank you for contacting UK Visas and Immigration International Contact Centre.
I can fully understand your feeling. If you apply outside the UK a decision will usually be made within 12 weeks.
It might take longer if your application is complex, for example you:
• do not meet the minimum income requirement
• cannot prove your knowledge of English
• need to attend an interview
• have not provided all the evidence that the Home Office needs
• have a criminal conviction or another personal circumstance that needs to be reviewed
Please visit: https://www.gov.uk/government/organisat ... -procedure if you have a complaint towards your application. "