refused:18/09/2015
ihsrefunded 25/09/2015
new bio:20/10/2015
application received email:21/10/2015
ihs refunded email with the old case number:10/11/2015
got documents back 22/01/2016
escalated the case 08/02/2016
15/02/2016 was told go to vac where u applied for ur passport
escalated again 17/02/2016
24/02/2016 was told they emailed the vac manager about it
thats my timeline
![Confused :?](./images/smilies/icon_confused.gif)