THENAB wrote: ↑Fri Dec 18, 2020 5:08 pm
I was directed to this thread in relation to a question I asked. I haven't received a invitation letter after 13 weeks of receiving the approval email. Now I don't know whether something has been posted and its been lost by Royal Mail. Or if they will also email me along with the post and if so I can just wait and there is just a delay in their processing. I contacted the Council and they think this shouldn't have taken this long but they won't confirm either whether they have received anything related to me. What is worrying me if there is a way to find out from UKVI/HomeOffice if my Invitation Letter was posted and if its been lost and this is not just a covid related delay?
I've been waiting for the invitation letter for a long time as well, so here are some things you could do:
1) Try to find out whether or not your council does citizenship ceremonies if they have the naturalisation certificate, but the letter hasn't arrived. Some councils do it as letters sometimes get lost in the post. Some councils require the letter.
2) Try to find out if your council has your certificate. If they don't confirm, you can try to see if they have an online ceremony booking form and whether it goes through if you init your case id - that usually means your certificate arrived. If your council has your certificate and they could do the ceremony for you without the letter, you don't even have to deal with the HO which would be the best scenario.
If you do have to follow up with the HO, here is what you can try:
1) Email the HO
Citizenship.support@homeoffice.gov.uk,
NationalitySupportTeamFMT@homeoffice.gov.uk. They are not always responsive, but you can try your luck.
2) Call the HO helpline and they might escalate your case.
3) Submit a complaint to the HO
https://www.ukvi-complaints.homeoffice.gov.uk/reason about not having received your paperwork in 12 weeks.
4) You can also reach out to your MP and then they submit an enquiry to the HO, it worked for some people.