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Naturalisation certificate post ceremony timeframe

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Meed2509
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Ireland

Re: Naturalisation certificate post ceremony timeframe

Post by Meed2509 » Mon Mar 11, 2024 11:51 am

Kazim07 wrote:
Mon Mar 11, 2024 9:34 am
Finally received my certificate. Dec19 10:30 am
Letter signed on 29 Feb

Good luck to all still waiting
Congratulations!! Is there still anyone from 19th Dec 10:30am who’s waiting for cert apart from me?

Applic83
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Posts: 37
Joined: Thu Jun 08, 2023 10:15 am
Ireland

Re: Naturalisation certificate post ceremony timeframe

Post by Applic83 » Mon Mar 11, 2024 12:55 pm

Just received my certificate now!

Letter signed on 2nd of March
Ceremony: 19 Dec 2023 at 1 PM
Best of luck everyone

Meed2509
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Re: Naturalisation certificate post ceremony timeframe

Post by Meed2509 » Tue Mar 12, 2024 2:37 pm

Hi All,

I’m just wandering if there’s still anyone awaiting cert from any of the Dec ceremony? Looks like I’m the only one without a cert at this stage.

gaamaganiwala
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Posts: 14
Joined: Mon Jan 15, 2024 1:11 am
Ireland

Re: Naturalisation certificate post ceremony timeframe

Post by gaamaganiwala » Tue Mar 12, 2024 10:49 pm

I am also waiting form 18-12 @ 11am :( So don't worry :lol:


Meed2509 wrote:
Tue Mar 12, 2024 2:37 pm
Hi All,

I’m just wandering if there’s still anyone awaiting cert from any of the Dec ceremony? Looks like I’m the only one without a cert at this stage.

Qwertzgmt
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Posts: 3
Joined: Wed Nov 29, 2023 1:27 am
Ireland

Re: Naturalisation certificate post ceremony timeframe

Post by Qwertzgmt » Wed Mar 13, 2024 12:40 am

19. December morning ceremony. Received my cert today which ends my journey which started in January 2022.

Waitingforcert
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Re: Naturalisation certificate post ceremony timeframe

Post by Waitingforcert » Sat Mar 16, 2024 3:14 pm

Meed2509 wrote:
Tue Mar 12, 2024 2:37 pm
Hi All,

I’m just wandering if there’s still anyone awaiting cert from any of the Dec ceremony? Looks like I’m the only one without a cert at this stage.
Hi, Have you got your certificate by now ? I remember you were on the same ceremony as me 19th Dec 10.30 am ? I got mine around 10 days ago.

Meed2509
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Posts: 11
Joined: Sun Mar 03, 2024 8:16 am
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Re: Naturalisation certificate post ceremony timeframe

Post by Meed2509 » Sat Mar 16, 2024 5:13 pm

Waitingforcert wrote:
Sat Mar 16, 2024 3:14 pm
Meed2509 wrote:
Tue Mar 12, 2024 2:37 pm
Hi All,

I’m just wandering if there’s still anyone awaiting cert from any of the Dec ceremony? Looks like I’m the only one without a cert at this stage.
Hi, Have you got your certificate by now ? I remember you were on the same ceremony as me 19th Dec 10.30 am ? I got mine around 10 days ago.
Hi, Still no luck, hence am very sure something is wrong somewhere, I have reached out to my TD some days ago, and on Wednesday he confirmed to have emailed the citizenship department, so I’m hoping they come back to my TD soonest. My IRP card expires in May, my employer is concerned, I also have a trip booked for June. I’m just left in limbo and extremely tired and exhausted! If anyone has further suggestions on how to get the citizenship department’s attention please share.

sairsint
Member of Standing
Posts: 261
Joined: Wed May 31, 2023 3:58 pm
United States of America

Re: Naturalisation certificate post ceremony timeframe

Post by sairsint » Sun Mar 17, 2024 7:54 am

Meed2509 wrote:
Sat Mar 16, 2024 5:13 pm
Waitingforcert wrote:
Sat Mar 16, 2024 3:14 pm
Meed2509 wrote:
Tue Mar 12, 2024 2:37 pm
Hi All,

I’m just wandering if there’s still anyone awaiting cert from any of the Dec ceremony? Looks like I’m the only one without a cert at this stage.
Hi, Have you got your certificate by now ? I remember you were on the same ceremony as me 19th Dec 10.30 am ? I got mine around 10 days ago.
Hi, Still no luck, hence am very sure something is wrong somewhere, I have reached out to my TD some days ago, and on Wednesday he confirmed to have emailed the citizenship department, so I’m hoping they come back to my TD soonest. My IRP card expires in May, my employer is concerned, I also have a trip booked for June. I’m just left in limbo and extremely tired and exhausted! If anyone has further suggestions on how to get the citizenship department’s attention please share.
The think the TD is your best route right now and hopefully they receive an answer this week. Every time I requested a TD make a query on my behalf (and they did several times) an answer was always received rather promptly.

It’s unacceptable for this department to take several months to issue these certificates and in your case it’s now three! It’s even more stressful given your IRP card expiration and upcoming travel as it will still take a month or more to obtain a passport. The fact that they often refuse to respond to us as customers in this process is probably the more infuriating aspect. I’m really sorry.

Meed2509
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Posts: 11
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Ireland

Re: Naturalisation certificate post ceremony timeframe

Post by Meed2509 » Sun Mar 17, 2024 9:57 am

gaamaganiwala wrote:
Tue Mar 12, 2024 10:49 pm
I am also waiting form 18-12 @ 11am :( So don't worry :lol:


Meed2509 wrote:
Tue Mar 12, 2024 2:37 pm
Hi All,

I’m just wandering if there’s still anyone awaiting cert from any of the Dec ceremony? Looks like I’m the only one without a cert at this stage.
Hi, Any luck? Did you receive Cert yet?

meself2
Moderator
Posts: 3645
Joined: Mon Sep 06, 2021 5:10 pm
Ireland

Re: Naturalisation certificate post ceremony timeframe

Post by meself2 » Sun Mar 17, 2024 11:06 am

Meed2509 wrote:
Sat Mar 16, 2024 5:13 pm
Waitingforcert wrote:
Sat Mar 16, 2024 3:14 pm
Meed2509 wrote:
Tue Mar 12, 2024 2:37 pm
Hi All,

I’m just wandering if there’s still anyone awaiting cert from any of the Dec ceremony? Looks like I’m the only one without a cert at this stage.
Hi, Have you got your certificate by now ? I remember you were on the same ceremony as me 19th Dec 10.30 am ? I got mine around 10 days ago.
Hi, Still no luck, hence am very sure something is wrong somewhere, I have reached out to my TD some days ago, and on Wednesday he confirmed to have emailed the citizenship department, so I’m hoping they come back to my TD soonest. My IRP card expires in May, my employer is concerned, I also have a trip booked for June. I’m just left in limbo and extremely tired and exhausted! If anyone has further suggestions on how to get the citizenship department’s attention please share.
For the trip, as a last resort, you can show up to ISD's Burgh Quay and demand a visa (see post2044798.html#p2044798 ), but that's an emergency backup, so to say - hopefully you get your cert before that.
Not a qualified immigration adviser. Use links and references given to gain confirmation and/or extra information.

gaamaganiwala
Newly Registered
Posts: 14
Joined: Mon Jan 15, 2024 1:11 am
Ireland

Re: Naturalisation certificate post ceremony timeframe

Post by gaamaganiwala » Mon Mar 18, 2024 4:52 pm

I contacted TD two weeks ago and last week got reply. The TD told me the email says if you attended the ceremony your certificate will be issued in due course. Also, if your IRP expires soon you dont need to renew it. My TD said if they dont send the certificate in two weeks contact us again. I am now waiting for another two weeks. :evil:
Meed2509 wrote:
Sat Mar 16, 2024 5:13 pm
Waitingforcert wrote:
Sat Mar 16, 2024 3:14 pm
Meed2509 wrote:
Tue Mar 12, 2024 2:37 pm
Hi All,

I’m just wandering if there’s still anyone awaiting cert from any of the Dec ceremony? Looks like I’m the only one without a cert at this stage.
Hi, Have you got your certificate by now ? I remember you were on the same ceremony as me 19th Dec 10.30 am ? I got mine around 10 days ago.
Hi, Still no luck, hence am very sure something is wrong somewhere, I have reached out to my TD some days ago, and on Wednesday he confirmed to have emailed the citizenship department, so I’m hoping they come back to my TD soonest. My IRP card expires in May, my employer is concerned, I also have a trip booked for June. I’m just left in limbo and extremely tired and exhausted! If anyone has further suggestions on how to get the citizenship department’s attention please share.

sairsint
Member of Standing
Posts: 261
Joined: Wed May 31, 2023 3:58 pm
United States of America

Re: Naturalisation certificate post ceremony timeframe

Post by sairsint » Wed Mar 20, 2024 10:45 am

For those of us that attended the February 26th ceremony in Dublin, I received the following information which is not incredibly helpful but still better than nothing:

Following the ceremonies held in the National Concert Hall on Monday 26th February , Citizenship staff are now back in the office and busy finalising applications and printing the appropriate certificates. It is expected certificates will start to issue within the coming weeks. Unfortunately it is not possible to give a more precise timeframe but be assured this work is being prioritised.

Regards

Citizenship Helpdesk
Team 1

sairsint
Member of Standing
Posts: 261
Joined: Wed May 31, 2023 3:58 pm
United States of America

Re: Naturalisation certificate post ceremony timeframe

Post by sairsint » Wed Mar 20, 2024 11:20 am

sairsint wrote:
Wed Mar 20, 2024 10:45 am
For those of us that attended the February 26th ceremony in Dublin, I received the following information which is not incredibly helpful but still better than nothing:

Following the ceremonies held in the National Concert Hall on Monday 26th February , Citizenship staff are now back in the office and busy finalising applications and printing the appropriate certificates. It is expected certificates will start to issue within the coming weeks. Unfortunately it is not possible to give a more precise timeframe but be assured this work is being prioritised.

Regards

Citizenship Helpdesk
Team 1
I should have added that I understand the term issued to them means printed. It's then usually another few weeks before they are posted out. This process is so infuriating.

Meed2509
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Posts: 11
Joined: Sun Mar 03, 2024 8:16 am
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Re: Naturalisation certificate post ceremony timeframe

Post by Meed2509 » Thu Mar 21, 2024 6:16 pm

Hi All,

Today I received an email twice from Team1&3 citizenship department, I’m guessing this happened because they received my registered post this morning with a proof of my employer been concerned about my current status.

Unfortunately, I had missed the post since 27 Feb, and my postman never left a note or try to re-deliver. The emails from the citizenship Team this morning states that my envelop was returned to their office on 19th March by anpost as ‘not called for’, and they asked me to reconfirm my address so this can be resent. Hence, I requested they share the new tracking number once it’s reposted, after couple of hours I got the new tracking number in email. Now I can track the envelope without missing anything.

Note: My TD got the usual generic email, I guess the letter I sent to them really helped in this case.

gaamaganiwala wrote:
Mon Mar 18, 2024 4:52 pm
I contacted TD two weeks ago and last week got reply. The TD told me the email says if you attended the ceremony your certificate will be issued in due course. Also, if your IRP expires soon you dont need to renew it. My TD said if they dont send the certificate in two weeks contact us again. I am now waiting for another two weeks. :evil:
Meed2509 wrote:
Sat Mar 16, 2024 5:13 pm
Waitingforcert wrote:
Sat Mar 16, 2024 3:14 pm
Meed2509 wrote:
Tue Mar 12, 2024 2:37 pm
Hi All,

I’m just wandering if there’s still anyone awaiting cert from any of the Dec ceremony? Looks like I’m the only one without a cert at this stage.
Hi, Have you got your certificate by now ? I remember you were on the same ceremony as me 19th Dec 10.30 am ? I got mine around 10 days ago.
Hi, Still no luck, hence am very sure something is wrong somewhere, I have reached out to my TD some days ago, and on Wednesday he confirmed to have emailed the citizenship department, so I’m hoping they come back to my TD soonest. My IRP card expires in May, my employer is concerned, I also have a trip booked for June. I’m just left in limbo and extremely tired and exhausted! If anyone has further suggestions on how to get the citizenship department’s attention please share.

Meed2509
Newly Registered
Posts: 11
Joined: Sun Mar 03, 2024 8:16 am
Ireland

Re: Naturalisation certificate post ceremony timeframe

Post by Meed2509 » Fri Mar 22, 2024 3:17 pm

Finally got Cert today, postman unable to explain why he didn’t leave a note after he missed me back in Feb 27th. Well better late than never!
Meed2509 wrote:
Thu Mar 21, 2024 6:16 pm
Hi All,

Today I received an email twice from Team1&3 citizenship department, I’m guessing this happened because they received my registered post this morning with a proof of my employer been concerned about my current status.

Unfortunately, I had missed the post since 27 Feb, and my postman never left a note or try to re-deliver. The emails from the citizenship Team this morning states that my envelop was returned to their office on 19th March by anpost as ‘not called for’, and they asked me to reconfirm my address so this can be resent. Hence, I requested they share the new tracking number once it’s reposted, after couple of hours I got the new tracking number in email. Now I can track the envelope without missing anything.

Note: My TD got the usual generic email, I guess the letter I sent to them really helped in this case.

gaamaganiwala wrote:
Mon Mar 18, 2024 4:52 pm
I contacted TD two weeks ago and last week got reply. The TD told me the email says if you attended the ceremony your certificate will be issued in due course. Also, if your IRP expires soon you dont need to renew it. My TD said if they dont send the certificate in two weeks contact us again. I am now waiting for another two weeks. :evil:
Meed2509 wrote:
Sat Mar 16, 2024 5:13 pm
Waitingforcert wrote:
Sat Mar 16, 2024 3:14 pm
Meed2509 wrote:
Tue Mar 12, 2024 2:37 pm
Hi All,

I’m just wandering if there’s still anyone awaiting cert from any of the Dec ceremony? Looks like I’m the only one without a cert at this stage.
Hi, Have you got your certificate by now ? I remember you were on the same ceremony as me 19th Dec 10.30 am ? I got mine around 10 days ago.
Hi, Still no luck, hence am very sure something is wrong somewhere, I have reached out to my TD some days ago, and on Wednesday he confirmed to have emailed the citizenship department, so I’m hoping they come back to my TD soonest. My IRP card expires in May, my employer is concerned, I also have a trip booked for June. I’m just left in limbo and extremely tired and exhausted! If anyone has further suggestions on how to get the citizenship department’s attention please share.

Waitingforcert
Newly Registered
Posts: 5
Joined: Wed Mar 06, 2024 5:36 pm
Ireland

Re: Naturalisation certificate post ceremony timeframe

Post by Waitingforcert » Sat Mar 23, 2024 1:54 pm

Meed2509 wrote:
Fri Mar 22, 2024 3:17 pm
Finally got Cert today, postman unable to explain why he didn’t leave a note after he missed me back in Feb 27th. Well better late than never!
Meed2509 wrote:
Thu Mar 21, 2024 6:16 pm
Hi All,

Today I received an email twice from Team1&3 citizenship department, I’m guessing this happened because they received my registered post this morning with a proof of my employer been concerned about my current status.

Unfortunately, I had missed the post since 27 Feb, and my postman never left a note or try to re-deliver. The emails from the citizenship Team this morning states that my envelop was returned to their office on 19th March by anpost as ‘not called for’, and they asked me to reconfirm my address so this can be resent. Hence, I requested they share the new tracking number once it’s reposted, after couple of hours I got the new tracking number in email. Now I can track the envelope without missing anything.

Note: My TD got the usual generic email, I guess the letter I sent to them really helped in this case.

gaamaganiwala wrote:
Mon Mar 18, 2024 4:52 pm
I contacted TD two weeks ago and last week got reply. The TD told me the email says if you attended the ceremony your certificate will be issued in due course. Also, if your IRP expires soon you dont need to renew it. My TD said if they dont send the certificate in two weeks contact us again. I am now waiting for another two weeks. :evil:
Meed2509 wrote:
Sat Mar 16, 2024 5:13 pm
Waitingforcert wrote:
Sat Mar 16, 2024 3:14 pm
Meed2509 wrote:
Tue Mar 12, 2024 2:37 pm
Hi All,

I’m just wandering if there’s still anyone awaiting cert from any of the Dec ceremony? Looks like I’m the only one without a cert at this stage.
Hi, Have you got your certificate by now ? I remember you were on the same ceremony as me 19th Dec 10.30 am ? I got mine around 10 days ago.
Hi, Still no luck, hence am very sure something is wrong somewhere, I have reached out to my TD some days ago, and on Wednesday he confirmed to have emailed the citizenship department, so I’m hoping they come back to my TD soonest. My IRP card expires in May, my employer is concerned, I also have a trip booked for June. I’m just left in limbo and extremely tired and exhausted! If anyone has further suggestions on how to get the citizenship department’s attention please share.
Congratulations ! Never too late... Happy days :)

jeromeola
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Posts: 14
Joined: Tue Aug 09, 2022 4:09 pm
Ireland

Re: Naturalisation certificate post ceremony timeframe

Post by jeromeola » Mon Mar 25, 2024 1:11 pm

Hello,
Anyone that attended the February 26th ceremony in Dublin received his or her certificate, is almost a month :o ?

archermoo
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Posts: 24
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Ireland

Re: Naturalisation certificate post ceremony timeframe

Post by archermoo » Mon Mar 25, 2024 4:57 pm

jeromeola wrote:
Mon Mar 25, 2024 1:11 pm
Hello,
Anyone that attended the February 26th ceremony in Dublin received his or her certificate, is almost a month :o ?
I attended back in December and it was more than 2 months before I got mine.

sairsint
Member of Standing
Posts: 261
Joined: Wed May 31, 2023 3:58 pm
United States of America

Re: Naturalisation certificate post ceremony timeframe

Post by sairsint » Mon Mar 25, 2024 5:07 pm

jeromeola wrote:
Mon Mar 25, 2024 1:11 pm
Hello,
Anyone that attended the February 26th ceremony in Dublin received his or her certificate, is almost a month :o ?
As it was a rather small ceremony (~1,200 attendees) so I would hope they start showing up within the next week or two. I recall the ceremony in October (which was about ~2,700 attendees) started showing up after about 4 - 5 weeks.

December was over 6,000 attendees and consisted of several ceremonies over two days, so I believe that is why it took several months for them to be issued.

gaamaganiwala
Newly Registered
Posts: 14
Joined: Mon Jan 15, 2024 1:11 am
Ireland

Re: Naturalisation certificate post ceremony timeframe

Post by gaamaganiwala » Tue Mar 26, 2024 5:08 pm

I attended December 18th and still waiting for the certificate. :evil:




sairsint wrote:
Mon Mar 25, 2024 5:07 pm
jeromeola wrote:
Mon Mar 25, 2024 1:11 pm
Hello,
Anyone that attended the February 26th ceremony in Dublin received his or her certificate, is almost a month :o ?
As it was a rather small ceremony (~1,200 attendees) so I would hope they start showing up within the next week or two. I recall the ceremony in October (which was about ~2,700 attendees) started showing up after about 4 - 5 weeks.

December was over 6,000 attendees and consisted of several ceremonies over two days, so I believe that is why it took several months for them to be issued.

grma
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Posts: 18
Joined: Wed Feb 22, 2023 11:04 am
Ireland

Re: Naturalisation certificate post ceremony timeframe

Post by grma » Tue Mar 26, 2024 7:33 pm

archermoo wrote:
Mon Mar 25, 2024 4:57 pm
jeromeola wrote:
Mon Mar 25, 2024 1:11 pm
Hello,
Anyone that attended the February 26th ceremony in Dublin received his or her certificate, is almost a month :o ?
I attended back in December and it was more than 2 months before I got mine.
I'm wondering the same here. If the timeline is anything like December's ceremony, I'd say the certs will start to arrive in May.

sairsint
Member of Standing
Posts: 261
Joined: Wed May 31, 2023 3:58 pm
United States of America

Re: Naturalisation certificate post ceremony timeframe

Post by sairsint » Tue Mar 26, 2024 8:00 pm

gaamaganiwala wrote:
Tue Mar 26, 2024 5:08 pm
I attended December 18th and still waiting for the certificate. :evil:




sairsint wrote:
Mon Mar 25, 2024 5:07 pm
jeromeola wrote:
Mon Mar 25, 2024 1:11 pm
Hello,
Anyone that attended the February 26th ceremony in Dublin received his or her certificate, is almost a month :o ?
As it was a rather small ceremony (~1,200 attendees) so I would hope they start showing up within the next week or two. I recall the ceremony in October (which was about ~2,700 attendees) started showing up after about 4 - 5 weeks.

December was over 6,000 attendees and consisted of several ceremonies over two days, so I believe that is why it took several months for them to be issued.
Have you reached out to them to see if it’s been issued? Perhaps it’s stuck in the post like what happened to the other individual here.

Meed2509
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Posts: 11
Joined: Sun Mar 03, 2024 8:16 am
Ireland

Re: Naturalisation certificate post ceremony timeframe

Post by Meed2509 » Tue Mar 26, 2024 10:13 pm

Hi, Write a letter to the citizenship office addressing it to ‘Team1 Naturalisation certificate’, Once they receive the letter, someone will come back to you on email to confirm if your certificate is issued already or not.
gaamaganiwala wrote:
Tue Mar 26, 2024 5:08 pm
I attended December 18th and still waiting for the certificate. :evil:




sairsint wrote:
Mon Mar 25, 2024 5:07 pm
jeromeola wrote:
Mon Mar 25, 2024 1:11 pm
Hello,
Anyone that attended the February 26th ceremony in Dublin received his or her certificate, is almost a month :o ?
As it was a rather small ceremony (~1,200 attendees) so I would hope they start showing up within the next week or two. I recall the ceremony in October (which was about ~2,700 attendees) started showing up after about 4 - 5 weeks.

December was over 6,000 attendees and consisted of several ceremonies over two days, so I believe that is why it took several months for them to be issued.

gaamaganiwala
Newly Registered
Posts: 14
Joined: Mon Jan 15, 2024 1:11 am
Ireland

Re: Naturalisation certificate post ceremony timeframe

Post by gaamaganiwala » Wed Mar 27, 2024 3:57 pm

Hi I already sent them email and they did not reply to me. Then went to TD and they replied wait, if you attended December ceremony your certificate will be issued soon. I don't know what they mean by "if"?
Its more than 3 weeks since then and i have no update? I think i am the only person left behind from that ceremony. I do not know what is the other option?





Meed2509 wrote:
Tue Mar 26, 2024 10:13 pm
Hi, Write a letter to the citizenship office addressing it to ‘Team1 Naturalisation certificate’, Once they receive the letter, someone will come back to you on email to confirm if your certificate is issued already or not.
gaamaganiwala wrote:
Tue Mar 26, 2024 5:08 pm
I attended December 18th and still waiting for the certificate. :evil:




sairsint wrote:
Mon Mar 25, 2024 5:07 pm
jeromeola wrote:
Mon Mar 25, 2024 1:11 pm
Hello,
Anyone that attended the February 26th ceremony in Dublin received his or her certificate, is almost a month :o ?
As it was a rather small ceremony (~1,200 attendees) so I would hope they start showing up within the next week or two. I recall the ceremony in October (which was about ~2,700 attendees) started showing up after about 4 - 5 weeks.

December was over 6,000 attendees and consisted of several ceremonies over two days, so I believe that is why it took several months for them to be issued.

sairsint
Member of Standing
Posts: 261
Joined: Wed May 31, 2023 3:58 pm
United States of America

Re: Naturalisation certificate post ceremony timeframe

Post by sairsint » Wed Mar 27, 2024 4:57 pm

gaamaganiwala wrote:
Wed Mar 27, 2024 3:57 pm
Hi I already sent them email and they did not reply to me. Then went to TD and they replied wait, if you attended December ceremony your certificate will be issued soon. I don't know what they mean by "if"?
Its more than 3 weeks since then and i have no update? I think i am the only person left behind from that ceremony. I do not know what is the other option?





Meed2509 wrote:
Tue Mar 26, 2024 10:13 pm
Hi, Write a letter to the citizenship office addressing it to ‘Team1 Naturalisation certificate’, Once they receive the letter, someone will come back to you on email to confirm if your certificate is issued already or not.
gaamaganiwala wrote:
Tue Mar 26, 2024 5:08 pm
I attended December 18th and still waiting for the certificate. :evil:




sairsint wrote:
Mon Mar 25, 2024 5:07 pm
jeromeola wrote:
Mon Mar 25, 2024 1:11 pm
Hello,
Anyone that attended the February 26th ceremony in Dublin received his or her certificate, is almost a month :o ?
As it was a rather small ceremony (~1,200 attendees) so I would hope they start showing up within the next week or two. I recall the ceremony in October (which was about ~2,700 attendees) started showing up after about 4 - 5 weeks.

December was over 6,000 attendees and consisted of several ceremonies over two days, so I believe that is why it took several months for them to be issued.
Believe it or not, I was not getting any responses when I recently emailed citzenshipinfo@justice.ie as I had previously. I then added the address customersupport@citizenship.cloud.gov.ie to my next email and immediately received a response from Team 1.

That said, I previously received a response from that second 'cloud' email account when I emailed the first one, so it could have tied my recent email to and older ticket, but it's worth a try.

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