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Use this section for any queries concerning the EU Settlement Scheme, for applicants holding pre-settled and settled status.

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Eljoda
Newly Registered
Posts: 8
Joined: Fri Feb 22, 2013 5:01 pm

Post by Eljoda » Mon Mar 04, 2013 9:35 am

Hi guys, just to let you all know,

Yesterday (3/3/13) was the turn of the 6 months for my application, so I gave them a call today. All they could say to me was that:

"the application has not been completed", and that I" should keep waiting until the UK Border Agency contact me".

When I asked if there anything else that I could do or anyone else I could call or contact they just said no, and there is no more information that they could share to me.

So guys, if you are as unlucky as I am, then sit tight and brace yourself for a long waiting.

Cheers

comfused
Newbie
Posts: 42
Joined: Sat Aug 13, 2011 6:27 pm

Post by comfused » Mon Mar 04, 2013 11:35 am

Personally, i do not mind waiting as long as the outcome is Permanent Residence. What worries me the most is the long waiting with negative result. After all, we need to keep hope that pr is on it s way regardless of the wait.

renu
Member
Posts: 201
Joined: Wed Sep 05, 2012 10:43 am

Post by renu » Mon Mar 04, 2013 3:00 pm

Eljoda wrote:Hi guys, just to let you all know,

Yesterday (3/3/13) was the turn of the 6 months for my application, so I gave them a call today. All they could say to me was that:

"the application has not been completed", and that I" should keep waiting until the UK Border Agency contact me".

When I asked if there anything else that I could do or anyone else I could call or contact they just said no, and there is no more information that they could share to me.

So guys, if you are as unlucky as I am, then sit tight and brace yourself for a long waiting.

Cheers
hi, i rang them this morning, and i got the same answer like you. my application is not completed. i wonder whether it has been seen by a caseworker and the process needs to be completed or have not been touch yet. i feel i am one of the unlucky too. however, i am traveling end of this week, nothing i can do until i come back in April.

renu
Member
Posts: 201
Joined: Wed Sep 05, 2012 10:43 am

Post by renu » Mon Mar 04, 2013 3:02 pm

comfused wrote:Personally, i do not mind waiting as long as the outcome is Permanent Residence. What worries me the most is the long waiting with negative result. After all, we need to keep hope that pr is on it s way regardless of the wait.
yes, i am worried and concern about the same thing plus my work. i really don't want to have stress from my work place regarding my visa.

renu
Member
Posts: 201
Joined: Wed Sep 05, 2012 10:43 am

Post by renu » Mon Mar 04, 2013 3:03 pm

Eljoda wrote:Hi guys, just to let you all know,

Yesterday (3/3/13) was the turn of the 6 months for my application, so I gave them a call today. All they could say to me was that:

"the application has not been completed", and that I" should keep waiting until the UK Border Agency contact me".

When I asked if there anything else that I could do or anyone else I could call or contact they just said no, and there is no more information that they could share to me.

So guys, if you are as unlucky as I am, then sit tight and brace yourself for a long waiting.

Cheers
if your 6 months was up yesterday, why don't you complaint with UKBA. check their link on the website regarding complain. you can try this, if you want.

comfused
Newbie
Posts: 42
Joined: Sat Aug 13, 2011 6:27 pm

Post by comfused » Mon Mar 04, 2013 5:36 pm

Personally, i do not mind waiting as long as the outcome is Permanent Residence. What worries me the most is the long waiting with negative result. After all, we need to keep hope that pr is on it s way regardless of the wait.

Eljoda
Newly Registered
Posts: 8
Joined: Fri Feb 22, 2013 5:01 pm

Post by Eljoda » Mon Mar 04, 2013 5:52 pm

renu wrote:
Eljoda wrote:Hi guys, just to let you all know,

Yesterday (3/3/13) was the turn of the 6 months for my application, so I gave them a call today. All they could say to me was that:

"the application has not been completed", and that I" should keep waiting until the UK Border Agency contact me".

When I asked if there anything else that I could do or anyone else I could call or contact they just said no, and there is no more information that they could share to me.

So guys, if you are as unlucky as I am, then sit tight and brace yourself for a long waiting.

Cheers
if your 6 months was up yesterday, why don't you complaint with UKBA. check their link on the website regarding complain. you can try this, if you want.
Hi Renu,

Yes I went to the website, but under the complains section they gave me several options where you should mark the one that applies to you, the thing is that there is only one which say "I want an update on the progress of an application" and when you click there it just send you to the page where is the tel number. But other than that I couldn't find any more info about how to get in touch with them about enquirers.

So if anyone else knows how please share the info.

And for you Renu, just go and enjoy your time abroad, hopefully you'll get your PR by the time you're back

renu
Member
Posts: 201
Joined: Wed Sep 05, 2012 10:43 am

Post by renu » Mon Mar 04, 2013 10:34 pm

Eljoda wrote:
renu wrote:
Eljoda wrote:Hi guys, just to let you all know,

Yesterday (3/3/13) was the turn of the 6 months for my application, so I gave them a call today. All they could say to me was that:

"the application has not been completed", and that I" should keep waiting until the UK Border Agency contact me".

When I asked if there anything else that I could do or anyone else I could call or contact they just said no, and there is no more information that they could share to me.

So guys, if you are as unlucky as I am, then sit tight and brace yourself for a long waiting.

Cheers
if your 6 months was up yesterday, why don't you complaint with UKBA. check their link on the website regarding complain. you can try this, if you want.
Hi Renu,

Yes I went to the website, but under the complains section they gave me several options where you should mark the one that applies to you, the thing is that there is only one which say "I want an update on the progress of an application" and when you click there it just send you to the page where is the tel number. But other than that I couldn't find any more info about how to get in touch with them about enquirers.

So if anyone else knows how please share the info.

And for you Renu, just go and enjoy your time abroad, hopefully you'll get your PR by the time you're back

thanks and i hope i do get my PR by the time i will be back. let us know how it goes with the complaint and with your application.

comfused
Newbie
Posts: 42
Joined: Sat Aug 13, 2011 6:27 pm

Post by comfused » Mon Mar 04, 2013 10:47 pm

what do they mean by "the application has not been completed", KNOWING THAT the COA states that the application should take up to 6 months?? i dnt understand this logic. In my case, my RC has already expired and if the HO wont deal with my application before the end of 6 month, i will be in serious trouble with my employer. i call this inhumane.

renu
Member
Posts: 201
Joined: Wed Sep 05, 2012 10:43 am

Post by renu » Mon Mar 04, 2013 10:53 pm

comfused wrote:what do they mean by "the application has not been completed", KNOWING THAT the COA states that the application should take up to 6 months?? i dnt understand this logic. In my case, my RC has already expired and if the HO wont deal with my application before the end of 6 month, i will be in serious trouble with my employer. i call this inhumane.
i did ask the person who i spoke to, she told me repeatedly the application is not completed, i don't know whether it has been touched and seenn by a caseworker or not. my COA is valid up to march. i can understand your worry. i wonder what is going on in that HO!!!!!

comfused
Newbie
Posts: 42
Joined: Sat Aug 13, 2011 6:27 pm

Post by comfused » Mon Mar 04, 2013 11:14 pm

basically, the home office know that we depend solely on the EEA national, so whether we loose our jobs or not, it s not their problem. this is why the EEA3 takes less time to be decided. The most important person for them is not the EEA4 applicant so he or she can wait.

comfused
Newbie
Posts: 42
Joined: Sat Aug 13, 2011 6:27 pm

Post by comfused » Tue Mar 05, 2013 6:42 am

I checked other european forums and apparently applicants do mot have the hassle of waiting. Most applications are dealt with quickly and on time. Ukba jolds the destiny of some iimmigrants. It s unfair

renu
Member
Posts: 201
Joined: Wed Sep 05, 2012 10:43 am

Post by renu » Tue Mar 05, 2013 7:35 am

comfused wrote:I checked other european forums and apparently applicants do mot have the hassle of waiting. Most applications are dealt with quickly and on time. Ukba jolds the destiny of some iimmigrants. It s unfair
I don't know what to do besides writing,emailing and calling HO.it's very unfair.are you going to try Your MP? I think it is too much sometimes that an applicant has to go out of the way,get help from third party to get a caseworker to do his job.applicant has to take all the stress and pressure.its terrible the Ukba system.

renu
Member
Posts: 201
Joined: Wed Sep 05, 2012 10:43 am

Post by renu » Tue Mar 05, 2013 11:02 am

Eljoda wrote:
renu wrote:
Eljoda wrote:Hi guys, just to let you all know,

Yesterday (3/3/13) was the turn of the 6 months for my application, so I gave them a call today. All they could say to me was that:

"the application has not been completed", and that I" should keep waiting until the UK Border Agency contact me".

When I asked if there anything else that I could do or anyone else I could call or contact they just said no, and there is no more information that they could share to me.

So guys, if you are as unlucky as I am, then sit tight and brace yourself for a long waiting.

Cheers
if your 6 months was up yesterday, why don't you complaint with UKBA. check their link on the website regarding complain. you can try this, if you want.
Hi Renu,

Yes I went to the website, but under the complains section they gave me several options where you should mark the one that applies to you, the thing is that there is only one which say "I want an update on the progress of an application" and when you click there it just send you to the page where is the tel number. But other than that I couldn't find any more info about how to get in touch with them about enquirers.

So if anyone else knows how please share the info.

And for you Renu, just go and enjoy your time abroad, hopefully you'll get your PR by the time you're back
hi, i just tried it on the ukba website and it directs me onthe enquiries web page. it is no point to call them as they are not helpful. i wonder if someone on this forum can help to give us the email address for complaint. will be highly appreciated.

renu
Member
Posts: 201
Joined: Wed Sep 05, 2012 10:43 am

Post by renu » Wed Mar 06, 2013 9:59 am

hi, i rang HO today again asking about my application progress but they didnot tell me anything and i have to wait. then i asked for complaint email address: it is ukbacustomercomplaints@homeoffice.gsi.gov.uk

i am going to complain if i don't receive my PR by end of the month.

comfused
Newbie
Posts: 42
Joined: Sat Aug 13, 2011 6:27 pm

Post by comfused » Wed Mar 06, 2013 3:43 pm

Renu, has your application reached the 6months stated in the COA?

renu
Member
Posts: 201
Joined: Wed Sep 05, 2012 10:43 am

Post by renu » Wed Mar 06, 2013 7:06 pm

comfused wrote:Renu, has your application reached the 6months stated in the COA?
actually, my 6 months is up on the 27 march but i am getting myself ready when i will come back to UK, to prepare my complain letter and email them. someone told me my application is not completed when i rang but the others just won't say anything. i am desperate for my PR but i don't think it will arrive before end of this week. i am travelling end of this week and no luck of PR so far.
have your application reached 6 months now?

comfused
Newbie
Posts: 42
Joined: Sat Aug 13, 2011 6:27 pm

Post by comfused » Wed Mar 06, 2013 7:44 pm

I mentioned that i spoke to my sollicitor and advised me not to chase them up, 6 months is 6months. On the 24/03/ i should receive an answer so i have to wait nd obey the rules. Im not supposed to call them yet.

Eljoda
Newly Registered
Posts: 8
Joined: Fri Feb 22, 2013 5:01 pm

more than 6 months

Post by Eljoda » Fri Mar 08, 2013 9:43 am

Guys just to let you know that I spoke to the UKBA yesterday again (I'm just over the 6 month mark), this time was a nicer person, but with the same answer:

Your application has not completed (by them) and there's no way to tell how long it's gonna take to do so, "your application could be deal with tomorrow or maybe in 3 weeks, I'm afraid we can't tell", also told me, " EEA4 application take considerable more to deal with than any other applications, and more than 30% of them take longer than 6 month".

I told him that I need a letter that it says that I'm still waiting for a result to give it to my employer, for what he said:
"there is fax number where you've to send a letter, the number is: 01512131514, write the ref number,name,date of birth and your general details, and then just write that the application is over the 6 months and that I need an extension of it" then they should send you a new letter where is says that you're waiting for a decision.

For all accounts is good to know that until there is not a final decision on your case, your rights to live and work in the UK are the same that you had before sending the application.

Other than that, all they could said to me was to wait, and not to travel if my TRC has expired (my case).

So I hope this help you guy, and I'll keep posting as soon as I have more news

Cheers

Plum70
Diamond Member
Posts: 1363
Joined: Thu May 22, 2008 12:07 pm

Post by Plum70 » Fri Mar 08, 2013 12:42 pm

My application will be 6 months by mid April.

At this point i'm not expecting anything as almost 5 months have gone by w/out a squeak from the UKBA except issuing my CoA fairly rapidly.

Surprisingly the wait so far hasn't been as aggravating as for my RC which back in 2008 took 8 months. My only wish is that I could be a spider in a corner of the caseworker's office observing how these applications are handled. I still do not think the average waiting periods reported here are justifiable or defendable.

For e.g. my husband's PR application took 2 weeks from start to end. Why has mine taken 5 months so far and counting? This, like many others, is the mystery unsolved.

comfused
Newbie
Posts: 42
Joined: Sat Aug 13, 2011 6:27 pm

Post by comfused » Fri Mar 08, 2013 2:31 pm

My wife received her ID today and I called the sollicitor to check if mine came at the same time but the sillicitor is out of office and she s back monday. I asked the lady to see if there is any package but she said she s not allwed to open. I believe if the home office want to send my passport, they cudv sent it together with my wife s.

Gong
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Posts: 2
Joined: Thu Feb 28, 2013 2:18 pm

Post by Gong » Sat Mar 09, 2013 1:44 pm

Guys, I received my documents and PR today after all these months of waiting. They managed to send it back one day before it reaches 6 months, brilliant! Anyway, the thing is that just yesterday I called them and asked how my application was going, they said it was not completed yet. And here we go I received it this morning. So clearly the people behind the phone have no clue what is going on what so ever. As a matter of fact, in the last 4 weeks I have been calling them so many times, every time the answer is different. I have been told things like this by different people who answering the phone: ' you are at final stage' ; ' there is no such thing as final stage'; 'something has been sent to you this morning by second class record delivery'; 'sorry madam, the delivery was not meant to be sent to you, it's an internal error.' etc.... I was so sick and tired of all this rubbish. And then today it arrived!

I will still write a complain letter / email to them though. For me, they are hiring a brunch of people who have no clue about what they are doing!

Wish you all best luck.


Gong wrote:Hi guys

I submitted my application on 10th Sep 2012. So less than 2 weeks to go before it reaches 6 months. I called the UK border agency on Monday 25th. After give them my reference number, the guy answered the phone said that it was still under process. But then he asked me to wait. When he came back to me, he said that something was sent to be that morning by second class record delivery. He doesn't know what's inside, but surely was to my address. He gave me the royal mail tracking number. By now, today is Thursday, i haven't received it yet. But fingers cross, hopefully i will get it tomorrow...
Hope this information helps. I will keep you updated once I receive whatever they were sending to me

comfused
Newbie
Posts: 42
Joined: Sat Aug 13, 2011 6:27 pm

Post by comfused » Sat Mar 09, 2013 2:48 pm

Gong, congratulation mate, it s really encouraging to hear such good news. Like i said, the UKBA staff have no concern of helping applicants, they are in comfty position where they do not have to worry about our state of minds, we r just bunch of immigrants for them. Gong, the ukba staff remind me of supermarkets workers, u ask one them do have this item at the back and his answer cud b no, or we havent got it or he can just say delivery is late. He cud be right but im sure the item ur looking for cud be at the bak but he cant b bothered to look. Unprofessional staff

kkworla
Junior Member
Posts: 54
Joined: Fri Feb 15, 2013 9:41 am

Post by kkworla » Sat Mar 09, 2013 8:12 pm

Gong wrote:Guys, I received my documents and PR today after all these months of waiting. They managed to send it back one day before it reaches 6 months, brilliant! Anyway, the thing is that just yesterday I called them and asked how my application was going, they said it was not completed yet. And here we go I received it this morning. So clearly the people behind the phone have no clue what is going on what so ever. As a matter of fact, in the last 4 weeks I have been calling them so many times, every time the answer is different. I have been told things like this by different people who answering the phone: ' you are at final stage' ; ' there is no such thing as final stage'; 'something has been sent to you this morning by second class record delivery'; 'sorry madam, the delivery was not meant to be sent to you, it's an internal error.' etc.... I was so sick and tired of all this rubbish. And then today it arrived!

I will still write a complain letter / email to them though. For me, they are hiring a brunch of people who have no clue about what they are doing!

Wish you all best luck.


Gong wrote:Hi guys

I submitted my application on 10th Sep 2012. So less than 2 weeks to go before it reaches 6 months. I called the UK border agency on Monday 25th. After give them my reference number, the guy answered the phone said that it was still under process. But then he asked me to wait. When he came back to me, he said that something was sent to be that morning by second class record delivery. He doesn't know what's inside, but surely was to my address. He gave me the royal mail tracking number. By now, today is Thursday, i haven't received it yet. But fingers cross, hopefully i will get it tomorrow...
Hope this information helps. I will keep you updated once I receive whatever they were sending to me
Congrats Gong. I sent my application on the 14th of september and still waiting. I called HO and they told me that they can see an application on the system but cant tell me anything since its not 6months yet. They advisd me to wait just like they did to you. I might probably be getting it very soon comparing your time line with mine. Hope I get it soon .

comfused
Newbie
Posts: 42
Joined: Sat Aug 13, 2011 6:27 pm

Post by comfused » Thu Mar 14, 2013 3:17 pm

Any good news?

Locked